Senior Human Resources Manager

Banyan Canopy Group is the Excellence Centre for Banyan Software providing world-class operational support to drive the success of enterprise software businesses worldwide. Based in Karachi Pakistan Banyan Canopy Group plays a critical role in Banyan Softwares long-term buy-and-hold strategy delivering exceptional back-office services that enable sustainable growth and operational excellence. At Banyan Canopy Group we are committed to fostering talent streamlining operations and upholding the highest standards of accuracy and integrity.

Position Overview:
We are seeking a highly skilled and experienced Senior Human Resources Manager to lead our dynamic HR team in Karachi supporting a workforce of 70 professionals (and growing!). You will be a key player in fostering a positive inclusive work environment managing employee relations and implementing strategic HR this role you will collaborate closely with our global HR team to drive talent acquisition employee development and performance improvement strategies.

Key Responsibilities:

• Lead motivate and mentor a growing team of HR professionals fostering a collaborative and inclusive work culture.
• Organize regular team meetings including town halls to ensure alignment with company goals and open communication.
• Address employee concerns and grievances in a proactive and empathetic manner promoting a harmonious workplace environment.
• Develop and implement employee engagement strategies including organizing team-building events and activities to foster a strong sense of community.
• Develop update and communicate HR policies and procedures ensuring full compliance with local labor laws and company standards.
• Conduct periodic audits aligned with the Director HRBP to ensure adherence to HR policies and regulatory requirements.
• Implement and manage the performance review process providing managers with tools and guidance to offer constructive feedback for employee growth.
• Recognize and reward high performers fostering a culture of excellence and continuous improvement.
• Identify training needs and coordinate learning and development programs that enhance employee skills capabilities and overall growth.
• Monitor the effectiveness of training programs and make continuous improvements to ensure alignment with company goals.
• Partner with the Director of Talent Acquisition to attract and oversee a Talent Acquisition Specialist to recruit top talent ensuring a strong pipeline of skilled professionals to meet the companys growth needs.
• Manage 3rd party recruitment firm relationships to enhance recruitment efforts.
• Manage data and reporting tasks associated with recruitment onboarding and employee transitions ensuring data accuracy and compliance with HR systems.
• Oversee a team of 2 payroll specialists and collaborate with external consultants (when required) ensuring timely and accurate payroll processing and addressing any payroll-related queries.

Qualifications:

• Bachelors degree in Human Resources Business Administration or a related field; a Masters degree is highly desirable.
• Deep knowledge of HR Payroll Benefits and Talent Acquisition including leadership roles within multinational organizations.
• In-depth knowledge of Pakistani labor laws and regulations ensuring full compliance and best HR practices.
• Exceptional leadership communication and interpersonal skills with the ability to influence and engage at all organizational levels.
• Strong proficiency in HR software and the Microsoft Office Suite.
• Ability to maintain confidentiality and professionalism at all times.
• Willingness to work from 2 PM to 10 PM Pakistan Standard Time to coordinate with global teams.
• SPHR PHR SHRM-CP or SHRM-SCP certification preferred.

Beware of Recruitment Scams

We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.

Protect yourself by following these steps:

• Verify that all communications from our recruiting team come from an @ email address.
• Remember employers will never request payment or banking information during the hiring process.
• If you receive a suspicious message do not respond instead forward it to and/or report it to the platform where you received it.

Your safety and security are important to us. Thank you for staying vigilant.