Learning Management System Administrator â Compliance Training
Learning Management System Administrator â Compliance Training
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1 Vacancy
Job Description
Were looking for a Learning Management System Administrator Compliance Training to join our Integrated Compliance Services this role you are expected to Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism.
Position Responsibilities:
Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism
Be the one-stop help-desk service for advising and supporting GCT (Global Compliance Training) stakeholders on the use of the compliance training platform including: exploring Compass functions; coordinating Compass usage training; responding to employees inquiries on Compass
Perform simple LMS troubleshooting to employees
Stay on top of new compliance training resources and developments in the industry and provide recommendation to GCT team
Research and promote the use of digital training platform for GCT stakeholders
Update eLearning modules/training materials as needed
Support global and regional campaigns and activities for Compliance
Support the development of compliance professional development strategies plans and programs
Coordinate various projects with subject matter experts and other stakeholders
Collaborate across segments and various compliance lines to promote best in class user experience
Perform other tasks whenever necessary or as assigned (i.e. instructional designing audit)
Required Qualifications:
At least 1 year of hands-on experience with Learning Management System (LMS) administration is required to support compliance training and troubleshoot LMS issues.
A Bachelors degree in Education Business Communications Hospitality or a related field is necessary to understand and manage training content effectively.
Preferred Qualifications:
Technical Proficiency: The candidate should be tech-savvy able to explore and utilize digital training platforms and perform basic troubleshooting.
Communication and Collaboration Skills: Strong communication skills are essential for advising stakeholders coordinating training and collaborating across segments to ensure a seamless user experience.
Adaptability and Initiative: The candidate should be detail-oriented proactive in resolving issues and adaptable to change with a positive attitude and willingness to learn to support global and regional compliance initiatives.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Unclear Seniority
Employment Type
Full-Time
