Scrum Master & Operational Analyst (Pharma Data Platforms)
Scrum Master & Operational Analyst (Pharma Data Platforms)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role Overview:
The Scrum Master & Operational Analyst plays a key role in supporting the operation and continuousimprovement of internal systems for the pharmaceutical data analytics platform.This platform includes a database Tableau reports and self-service analytics tools.
Thisperson reports to the Data Platform Manager and is expected to contribute proactively demonstrating asense of ownership and professionalism while working both independently and in close collaboration withteam person will fulfill both roles of Scrum Master & Operation Analyst.
Key Responsibilities:
Scrum Master1. Plan and host scrum meetings assist the team plan sprints and track the development teams
progress to adjust demand based on the teams workload.
2. Facilitate communication between the product owner and the development team guiding individual
team members.
3. Develop Scrum implementation standards and advocates for the use of Scrum concepts.
4. Lead the team in using JIRA/Confluence for managing requirements development progress and
communication.
5. Process optimization for Data Platforms including establishing rules JIRA processes and automation
reporting etc. wherever possible.
6. Track the statistical status of the Sprint execution provide updates to related parties and optimize
periodic review processes.
7. Assists the product owner with demand management and prioritization.
Operation Analyst
1. Incident/Problem Management: Conduct service now incident/request reviews manage incident responses in collaboration with the team members to support solutions and timelines. Track and facilitate problem until closure collaborating with data system lead and team members. Facilitate the resolution of critical issues in the absence of the System Lead.
2. Operational excellence: Act as interface between external vendor and project members. Track and facilitate operational events and tasks. Propose and execute streamlining operational processes.
3. Access and License Management: Support the product owner manage platform access and license. Manage system access for platform project members.
4. User announcements and Knowledge Base: Update upcoming events and data issue information on data platforms and the knowledge base for user guidance.
Key Relationships
IT team: System Lead and SMEs (3 members)
Business team: Product Owner and cohort leads (3 members)
End Users: Employees across Sales Marketing Medical Market Access (1000 users)
External Vendors: Development and Operations teams
Requirements
Native-level Japanese and business-level English proficiency both written and spoken
Proven experience in IT project management or PMO roles
Certified or experienced Scrum Master
Demonstrated ability to work independently and take ownership of tasks
Strong stakeholder communication and coordination skills
Preferred Experience
Experience in System Development (application developer or business analyst)
Familiarity with data analytics platform and tools
Understanding of pharmaceutical business processes
Required Experience:
IC
Employment Type
Full Time
