All programs - SAP Academy for Customer Success - Shanghai (Hybrid)

We help the world run better

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.

What we offer
We help the world run better.

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your contributions and various benefit options for you to choose from. Apply Now!

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.

Who Youll become
Lets help you decide - which program is right for you

Account Executive (AE) Responsibilities

The Account Executives primary responsibilities include prospecting qualifying selling and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy unique business goals and desired outcomes thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.

Solution Advisor Responsibilities

A Solution Advisor works with our customers and prospects to help them solve business challenges and meet their business objectives using SAP solutions. As a part of the sales team a Solution Advisor is the subject matter expert responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions executive meetings and presentations and will deliver software demonstrations that help the customer understand SAPs unique value addition to deal support the Solution Advisor will participate in marketing events will lead Design Thinking sessions and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

Customer Success Manager (CSM) Responsibilities:

As a part of joining the Customer Success team you will first participate in the distinguished SAP Academy for Customer Success a 10-month dynamic program designed to equip you with an array of skills and a robust foundation for your fruitful career. Following this enriching experience within a globally diverse and supportive environment you will then transition into the exciting role of Customer Success Manager (f/m/d).

PLEASE SUBMIT YOUR CV IN ENGLISH!

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
About SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse dynamic 10-month program strengthens the foundation for a successful career at SAP.

Join us for the opportunity of a lifetime to develop a global peer network partner and engage with customers to help solve their unique business challenges and leverage world-class cloud-based products and services all while earning a great salary and benefits.

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SAPs employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and general our hybrid work setup consists of three days a week in the office or on-site with customers or partners.

We are planning a practical and immersive portion of our program which will likely involve participants spending four (4) weeks spread across two trips in San Ramon California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During intensive phases of the program it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such vacation will not be approved during some critical times of the program.

SAPS DIVERSITY COMMITMENT

To harness the power of innovation SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

Successful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Polic

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