Customer Experience Consultant
Customer Experience Consultant
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Job Description
Carco Pakenham is abrand new used car dealership and part of Autoleague one of Australias largest automotive groups with dealerships across Victoria Queensland and Western Australia. Representing trusted brands like Toyota Mazda Mitsubishi Isuzu Hyundai Kia Volkswagen and MG we combine leading vehicles with exceptional customer service and state-of-the-art facilities.
Our mission is to deliver the best experience when buying a car offering reliable quality-checked vehicles while fostering long-lasting customer relationships.
We are looking for passionate sales-focused individuals to join our growing this phone-based role you will engage with warm leads build genuine relationships and help customers find their perfect vehicle all while contributing to a supportive high-performing team.
What Youll Be Doing
Handling a high volume of inbound and outbound calls to create and convert sales opportunities.
Delivering exceptional customer experiences with confidence and professionalism.
Following up on leads nurturing relationships and driving sales results.
Introducing customers to our finance and aftercare options in a consultative persuasive manner.
Collaborating with your team to meet and exceed KPIs focused on sales performance customer satisfaction and engagement.
What Youll Bring
A hungry driven mindset. You are motivated by results and excited to exceed targets.
Exceptional salesmanship and the ability to influence and close over the phone.
Self-motivation and the ability to drive yourself to succeed every day.
A genuine people person who enjoys building relationships and working as part of a team.
Experience in call centre sales customer service or retail. Automotive experience is a bonus but not essential.
Excellent listening communication and problem-solving skills.
A team-first attitude with resilience and adaptability.
A current Drivers Licence (essential).
What Youll Get
Base salary plus uncapped commissions (OTE $130k) your results your reward.
A supportive team culture that celebrates wins and drives success together.
Ongoing training and development to help you thrive in your role.
Career progression opportunities within a respected automotive group.
The chance to work with a dealership that is professional high-performing and passionate about what we do.
Are You Ready to Drive Your Success
If you are energetic sales-savvy and love connecting with people over the phone we want to hear from you. Apply now with your resume and cover letter and become part of the Pakenham CARCO success story.
Please note: due to high application volume only shortlisted candidates will be contacted.
Required Experience:
Contract
Employment Type
Full-Time
