System Support Analyst
System Support Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Milliman
Milliman is among the worlds largest providers of actuarial and related products and services. For over 75 years we have been delivering market-leading solutions in the areas of employee benefits healthcare insurance and financial services. With more than 2000 professionals across the globe Milliman is known for innovation integrity and excellence. We invest in continuous learning diversity and inclusion and community impact making Milliman a great place to grow your career
Key Responsibilities
Act as the first point of contact for application/product-related issues and user queries.
Run SQL queries manage data loads and perform data manipulations for reporting.
Troubleshoot software application and connectivity issues including client FTP sites.
Follow support procedures escalate issues as needed and document resolutions.
Contribute to automation and process improvements.
Required Skills & Qualifications
Bachelors degree or equivalent experience.
Strong knowledge of Microsoft SQL Windows Server IIS and basic networking.
Excellent problem-solving and communication skills.
Ability to multitask prioritize and work in a dynamic environment.
Customer-focused with strong attention to detail.
Preferred Qualifications
Experience in application support within Employee Benefits domain.
Familiarity with automation/scripting tools.
Strong collaboration and adaptability in a fast-paced setting
Required Experience:
IC
Employment Type
Full-Time
