Senior Machine Learning Engineer
Senior Machine Learning Engineer
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Job Description
About EdgeTier
At EdgeTier we empower customer care teams by seamlessly combining AI automation and human expertise. Our award-winning technology enables some of the worlds most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers.
Were on a mission to revolutionise customer service by embedding AI into every interaction creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint.
This is an incredible opportunity and wed love for you to join us on this journey!
About the role
EdgeTier is currently looking for a Senior Machine Learning Engineer to join our team on a full time basis. This exciting role will see you building and enabling intelligent real-time systems.
This hybrid role will be based out of our Dublin office.
What youll be doing
While no two days in a start-up environment are ever the same some of your key responsibilities will include:
Leading complex project execution: Youll drive cross functional machine learning initiatives into actionable well-defined tasks by proactively identifying and mitigating potential risks and roadblocks during the planning phase to ensure successful delivery.
Driving robust problem-solving: Youll adeptly diagnose resolve and prevent incidents/bugs within our ML microservices codebases applying deep technical expertise to pinpoint root causes and implement lasting solutions.
Mentoring and elevating the team: Youll provide comprehensive and constructive feedback on pull requests to junior team members fostering their technical growth and ensuring adherence to best practices and high code quality/research standards.
Youll need:
2 years of experience writing production-level Python code.
3 years of experience with machine learning frameworks (e.g. PyTorch sckit-learn) including professional experience working with Large Language Models (LLMs).
A degree in maths computer science or a similar field.
A good grounding in machine learning frameworks.
The ability to mentor junior team members on technical work.
EdgeTier Company Values
At EdgeTier were passionate about building a team of high performers who believe in our mission. Guided by our four core values we ensure these principles shape everything we do including how we grow our team.
Be Accountable
Take ownership of your work and do it with integrity and to the best of your ability. Be honest about the challenges faced and tackle them head-on. Whether we win or lose we learn and grow as a team.
Deliver Value to Customers
We focus on delivering real value to our customers. Our products are built to help them succeed and we work to ensure it does. Solving problems and making things easier for our customers is at the core of everything we do.
Keep Growing
Were always learning and improving whether its getting better at what we do learning something new or making our products even better were always pushing ourselves to embrace the challenge and get out of our comfort zone.
Have Craic & Be Sound
Were passionate about what we do but we also know how to have the craic (fun!). Being sound means respecting each other and creating a space where everyone can be themselves and enjoy coming to work.
Why you should join us
Be part of an Irish company thats innovating and revolutionising the customer service industry globally!
Were humble but have won lots of awards. #11 in Deloittes Technology Fast 50 Sifted Europes Fastest-Growing Startups Wired Europes Hottest Startups Technology Innovation of the Year many more!
Everyone at EdgeTier shares in the success. We offer generous share options and a bonus structure to round out each compensation package.
Keep Growing budget of 2000 annually to spend on your professional growth and learning.
Enjoy your time outside of work with 23 days of annual leave in addition to annual company shut-down days a fully paid sabbatical after 4 years of service and increasing leave entitlements with continued tenure.
We invest in your health & wellbeing with health insurance a bike-to-work scheme and future security with a company-matched pension plan (for Ireland-based employees).
We mean business when it comes to having the craic. Join us for our legendary company get-togethers and off-sites!
EdgeTier provides a safe environment that encourages personal and professional growth nurtures trust facilitates the development of new values and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race religion colour national origin ancestry membership in the travelling community physical disability mental disability medical condition marital status gender gender identity age sexual orientation or any other protected status. This policy encompasses all aspects of employment including hiring placement promotion termination layoff recall transfer leave of absence compensation and training.
Thinking of using AI as a part of your job application Please read our AI recruitment policy before you do.
Agencies: Please note that we have an internal sourcing model and do not require agency assistance. Unsolicited CVs will not be accepted.
Required Experience:
Senior IC
Employment Type
Full-Time
