Correspondence Processor
Correspondence Processor
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Job Description
Title: Correspondence Processor
State Role Title:Admin and Office Spec II
Hiring Range: Commensurate with Experience
Pay Band: 2
Agency: Department of Taxation
Location:Westmoreland
Agency Website: Type: General Public - G
Job Duties
Virginia Tax is seeking a Correspondence Processor for the Office of Tax Processing Operations to process incoming agency correspondence such as business registration forms returned mail returned income tax checks and electronic filing waiver requests.
The Office of Tax Processing Operations is a high volume challenging and dynamic work this role you will help process correspondence the agency receives which on average equates to 128000 pieces of returned mail 28000 registration items 17000 returned income checks and 10000 waiver requests annually.
Anticipated hiring range is commensurate with experience up to $37582.
This job is performed full time onsite at the Virginia Tax Westmoreland Street facility.
The schedule for this position would be on site Monday through Friday 7:00am to 3:30pm.
As a member of the Virginia Tax team you can expect additional benefits such as:
12 Paid State holidays on top of vacation sick volunteer and personal leave!
Comprehensive and affordable health benefits.
Got student loans You may be eligible for the Public Service Loan Forgiveness program.
Participation in the Virginia Retirement System VA 457 Deferred Comp and more.
At Virginia Tax
We are dedicated resourceful individuals who strive to exceed our customers expectations. Not only do we serve the public but we are also the public. We are a part of a community that cares about and celebrates each other who promote opportunities for growth within a stable environment and support a healthy work-life balance.
What we do matters. So do you.
Minimum Qualifications
Experience in a high-volume production environment that requires fast turnaround
Experience using a PC to navigate to and between multiple application systems
Experience using decision-making skills and make sound judgement to identify and select the appropriate action.
Experience following oral and written procedures and instructions
Experience working independently with minimal supervision
Demonstrated ability to organize work and adjust priorities as necessary
Additional Considerations
Ability to conduct research and analysis
Experience with tax or financial related software such as Advantage Revenue or other related systems
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
All Virginia Tax employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws rules and regulations.
Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history tax compliance and DMV driving record (if applicable) checks.
The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.
Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race sex color national or ethnic origin religion genetics age veteran status political affiliation or disability. Reasonable accommodations are available to applicants with disabilities if requested during the application and/or interview process. If accommodations are needed please contact Human Resources at .
Virginia Tax is committed to providing equal opportunity to disabled individuals and willing to provide reasonable accommodations to enhance opportunities for individuals with disabilities.
Virginia Tax participates in E-Verify.
Consideration for an interview is based solely on the information within the application.
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability use this link: Career Pathways for Individuals with Disabilities or call DARS at or DBVI at .
Each agency within the Commonwealth of Virginia is dedicated to recruiting supporting and maintaining a competent and diverse work force. Equal Opportunity Employer
Contact Information
Name: Virginia Tax Talent Acquisition Team
Phone:
Email:
Employment Type
Full-Time
