Sr Network Operations Engineer

Welcome to Warner Bros. Discovery the stuff dreams are made of.

Who We Are

When we say the stuff dreams are made of were not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life the creators bringing them to your living rooms and the dreamers creating whats next

From brilliant creatives to technology trailblazers across the globe WBD offers career defining opportunities thoughtfully curated benefits and the tools to explore and grow into your best selves. Here you are supported here you are celebrated here you can thrive.

Your New Role:
As a Senior Network Operations Specialist you will be responsible for monitoringmaintaining and enhancing the performance security and integrity of theorganizations network infrastructure. You will provide high-level technicalsupport lead problem-solving efforts and contribute to strategic networkplanning and implementation projects.

Your Role Accountabilities:
OPERATIONS/PROJECT MANAGEMENT

• Network Monitoring and Maintenance (40%) - Monitor networkperformance to ensure high availability and reliability. Perform routineinspections and maintenance of network systems to prevent potential disruptions. Implement upgrades and patches to network hardware andsoftware to improve performance and security.
• Issue Resolution and Support (30%) - Provide advanced technical supportfor incident and problem resolution acting as an escalation point forcomplex issues. Collaborate with IT team members and external vendors toresolve network-related issues promptly. Use network management toolsto analyze network traffic and identify root causes of performancebottlenecks.
• Network Requests (20%) - Participate in the review and completion ofservice requests for the network infrastructure. Ensure that all requests areresolved within documented SLAs.
• Documentation and Compliance (10%) - Maintain comprehensivedocumentation of network configurations processes and service records.
• Ensure compliance with internal policies and external regulations related tonetwork operations. Conduct regular reviews and audits of networksecurity measures and protocols.
• Perform other duties as needed

Qualifications & Experiences:

• Bachelors degree in Computer Science Information Technology or arelated field.
• 5-8 years of experience in network administration or operations in acomplex network environment.
• Extensive experience with various network protocols (TCP/IP DNS DHCP)network operating systems and network hardware platforms.
• Extensive experience managing and configuring enterprise-wide LANsWANs WLANs VPNs etc.
• Excellent communication and interpersonal skills.
• Proficiency in using network management and analysis tools like
• SolarWinds Wireshark or similar.
• Hours of work will be 10am to 6pm weekdays local time
• Minimal travel anticipated for this position
• Must have the legal right to work in Mexico

How We Get Things Done

This last bit is probably the most important! Here at WBD our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

If youre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process please visit our accessibility page for instructions to submit your request.