Communication and Training Specialist (Hybrid - Rahway, NJ)
Communication and Training Specialist (Hybrid - Rahway, NJ)
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$ 85600 - 134800
1 Vacancy
Job Description
Job Description
We are a high-performing global team that helps our colleagues adopt new technology tools and integrate technology changes into their everyday work. We support our colleagues through change and help them embrace it. We have a customer-centric approach and always strive to provide the best user experience possible. Teamwork is important and youll be collaborating with your colleagues cross-geographically on a daily basis.
We are looking for an enthusiastic and motivated team member who is a self-starter learns quickly and shows a keen interest in technology.
In this role you will be responsible for planning managing and executing training and communication plans both globally and within the US and LATAM markets regarding technology changes launches and adoption. You will also participate in various projects to create an end-to-end user experience including customer-focused awareness programs communications marketing and training.
Responsibilities include:
Meeting and communicating with stakeholders to understand and meet their requirements
Plan prepare and deliver virtual and in-person instructor-led training for end users
Create support materials and marketing collateral including videos and user guides
Create communication and marketing content for assigned projects and operations
Work with subject-matter experts to ensure quality and accuracy of training and communication content
Determine appropriate channels to share information with end-users
Continuously analyze and challenge end-to-end processes make recommendations and apply enhancements
Champion and promote teams strategy with stakeholders and throughout the organization
Create and maintain working relationship with current and new regional stakeholders
Become an advanced user of Microsoft 365 and Windows 10 technologies
Required Education:
High School Diploma required.
Required Experience and Skills:
Minimum of 3 years of relevant experience.
Strong presentation skills and an ability to communicate technical and non-technical topics to general user audience in a clear concise manner
Proven experienced in creation and delivery of engaging end-user trainings
Proficiency in creating written customer-focused communications; content editing and proofreading
Good knowledge of the Microsoft 365 suite especially MS Teams MS Office including OneNote OneDrive SharePoint etc.
Strong collaboration skills and experience of working with global teams both business clients and IT at all levels
Demonstrated flexibility and the ability to manage multiple concurrent projects in a timely and efficient manner
Creative and innovative thinking proactive approach sound organizational skills and a good team player as well as individual contributor
Proven ability to learn new technologies.
Fluency in English reading/writing/ speaking
Desired Experience and Skills:
Advanced user knowledge of Microsoft 365 and Windows 10 technologies
Video making & editing experience with Photoshop or similar tool are a plus
Project management experience
MSJR
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Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit:
We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences perspectives skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas broad experiences backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively.
Learn more about your rights including under California Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.
The salary range for this role is
$85600.00 - $134800.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive if applicable.
We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
N/ARequired Skills:
Availability Management Business Communications Change Controls Computer Technical Support Content Editing Customer Communications End User Experience Global Team Collaboration Learning New Technologies Management Process Microsoft Office Microsoft Online Services Problem Management Quality Control Management Quality Management Service DeliveryPreferred Skills:
Job Posting End Date:
08/26/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
