Assistant Case Manager (Case Aide)âWelcome
Assistant Case Manager (Case Aide)âWelcome
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Job Description
ARIZONA DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support.
Assistant Case Manager (Case Aide)Welcome Center
Phoenix AZ 85021
Work Schedule: Monday to Friday 9:30 a.m. to 6:30 p.m.
Salary: $18.5570 hourly
Grade: 14
Closing Date: 8/23/2025
At the Arizona Department of Child Safety (DCS) we call ourselves compassioneers because everything we do is done with a compassionate heart. We work tirelessly to protect children reunify families ensure safe living environments and prevent unnecessary trauma. As an agency we are proud to be a pillar of strength for our communities and proud to do work each day that makes an impact on the world around us every day.
Becoming an Assistant Case Manager (Case Aide) at DCS can be a life-changing event! If you have a passion to work with children and families DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.
An Assistant Case Manager (Case Aide) at the Welcome Center works in collaboration with the case management team to provide supervision and care to children. A day in the life of a DCS Assistant Case Manager (Case Aide) can look like:
Provides a variety services to children
Transports children to their respective placement
Assists clients with application processes
Provides Case Assistance to participants involved in child safety services
Engages observes and interacts with children (examples: lice treatments changing diapers potty training bathing comforting).
Provides trauma informed care to children
Performs housekeeping functions (examples: laundry cleaning dishes preparing meals general cleaning).
Participates in professional meetings and delivers goods as requested
Entering case notes
Knowledge of:
- Current state federal and district laws and policies regarding child welfare services
- Resources available in the community that may be utilized on behalf of clients
- Policies procedures and practices of court Foster Care Review Board with regards to cases involving custody and placement of children
- Developmental and behavioral problems of children
- Cultural environment and community influences on the behavior and development of individuals
- Computers and software (Microsoft Office Suite) mobile devices digital calendars (Outlook) & video conferencing (Microsoft Teams)
Skill in:
- Eliciting and gathering information
- General clerical functions such as data entry and filling
- De-escalating situations
- Verbal and written communication
- Time management and multi-tasking
Ability to:
- Organize data in a logical and coherent manner
- Prepare written reports in a prescribed format
- Establish and maintain effective working relationships
- Learn and adhere to regulations
- Interpret and apply eligibility criteria
- Actively listen
The selective candidate will have two years of college or university training with a minimum of 21 semester hours in child development rehabilitation social services counselling psychology sociology or other closely related field.
High school diploma or GED
Valid AZ drivers license.
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
Selected candidates must be able to pass a background investigation and DCS Central Registry check.
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER:
As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans
Bi-Lingual Stipend
In an effort to better serve our communities DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
For a complete list of benefits provided by The State of Arizona please visit our benefits page
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
All DCS positions participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility becomes effective after 27 weeks of state employment.
ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
Manager
Employment Type
Full-Time
