Webcast Technician

Euronext Corporate Services

Euronext Corporate Services is at the core of Euronexts Growth for Impact 2024 strategy. It has delivered 46m of revenue in 2023 growing 12% vs 2022 being one of the most important growth engine of the Group.

Euronext Corporate Services already serves more than 4500 clients including over 1000 listed companies private companies advisors and public organisations. Clients are located across all Euronext markets (Belgium France Italy Ireland Netherlands Norway Portugal) but also beyond (e.g. UK Germany Sweden Denmark Finland Spain).

The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets and support private and public organisations run more efficiently.

Euronext Corporate Services already serves more than 4500 clients including over 1000 listed companies private companies advisors and public organisations. Clients are located across all Euronext markets (Belgium France Italy Ireland Netherlands Norway Portugal) but also beyond (e.g. UK Germany Sweden Denmark Finland Spain).

This unique and comprehensive value proposition is articulated around three main pillars:

• Governance services: To public and private organizations we provide our board portal solution iBabs to help secure organize and run board meetings more efficiently (save time preparing agendas and board packs collaborate easily with annotations voting meeting summaries).Our advanced video technology allows you to easily broadcast your meetings from webinars townhalls and studio events we provide the right solution
• Investor relations and communication services: we help our clients to increase their visibility engagement and international coverage with shareholders investors and all stakeholders with leading digital communications and streaming solutions. We also provide flexible and customized market data components for Investor Relations websites of listed companies. Our tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement. Our advisory team provides high-touch advisory ESG advisory market intelligence and decision making analytics for listed companies willing to be more active on capital markets.
• Compliance services : our ComplyLog products helps companies simplify their EU regulatory duties speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).
• Euronext Corporate Services is a fully integrated division of Euronext including all the resources to pursue its business activities: Revenue Growth Marketing Product Technology & Operations Client Services and Transformation. It also relies on Euronext support functions to accompany its growth.

Job summary

As a Webcast Technician you deliver an event from a technology perspective in one of our studios or on site at one of our customers. As Webcast Technician you will play an essential role in Company Webcast as the person will have a direct impact on the success of customers webinars and webcasts.

Your key accountabilities

• Carry out successful customer events in one of our studios or on site (webinars/webcasts).
• You will coordinate webcast production which includes managing various aspects of the event such as scheduling management of the projects when needed technical setup content integration.
• Guide the customers through the entire operational process.
• Working with C-level in some projects.
• When technical issues arise during a webcast youll troubleshoot streaming audio and video problems. Your ability to diagnose and resolve issues promptly is essential.
• Coordinate local suppliers and technical teams involved in the solution
• Depending on the project responsible for the successful deployment of solutions for a broad range range of organisations (private and public large and small)
• Install and configure encoders at our customers
• Identify needs and market developments
• Responsible for good internal and external communication

Your profile

As a successful Webcast Technician you are a problem solver by nature and have a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented technical savvy and a true team player.

• working experience with streaming video/online video audio-visual industry TV broadcast or video conferencing
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite versions 1 & 2 in Chroma key studio settings.
• Knowledge of encoders and installation / configuration.
• Work experience in the area of project and resource planning.
• Being organized is second nature to you. You not only know what needs to be done you know exactly when and how. Multitasking needs to be a strong prevalent competency.
• Be able to perform under pressure; whether there are large scale technical difficulties or last minute emergencies; you dont scare easily and are always up for a challenge!
• Good command of English and the language of the country where you are based in
• Strive to achieve the best result together with the customer strong customer support skills
• Be customer oriented and work as a strong team with your colleagues
• Excellent communicative and organizational skills
• Flexible proactive result and service-focused
• Willing to work alternating shifts (morning afternoon evening)
• Broad knowledge of Information Communication Technologies
• Basic understanding of IP networks and establishing network connections on site
  experience with setting up 4 and 5G connections
• Troubleshooting Windows 10 on the fly
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio
• Knowledge of audio and mixing audio on a console (microphones and routing)
• Managing Virtual conference rooms using products such as Kinly and MS Teams

Euronext Values

Unity

We respect and value the people we work with

We are unified through a common purpose

We embrace diversity and strive for inclusion

Integrity

We value transparency communicate honestly and share information openly

We act with integrity in everything we do

We dont hide our mistakes and we learn from them

Agility

We act with a sense of urgency and decisiveness

We are adaptable responsive and embrace change

We take smart risks

Energy

We are positively driven to make a difference and challenge the status quo

We focus on and encourage personal leadership

We motivate each other with our ambition

Accountability

We deliver maximum value to our customers and stakeholders

We take ownership and are accountable for the outcome

We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race gender age citizenship religion sexual orientation gender identity or expression disability or any other legally protected factor. We value the unique talents of all our people who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks projects.