Inside Sales Lead, Europe

PLEASE NOTE: This role is open to remote based candidates who must currently be residing in one of the following countries; Great Britain Netherlands Belgium Denmark Germany Austria or Switzerland.

Who We Are

At CPC (Colder Products Company) were not just connecting fluid lines were connecting people ideas and possibilities. For nearly 50 years weve been engineering cutting-edge fluid connection technologies that power industries from biopharmaceutical thermal management (liquid cooling of electronics) medical industrial and chemical handling markets.

But what sets us apart Our people.

Were a team of problem-solvers innovators and forward-thinkers who thrive in a culture that values collaboration creativity and continuous improvement. Headquartered in Minneapolis/St. Paul with over 700 employees in 14 countries were growing fast and we want you to grow with us!

Your Role

Are you ready to make an impact and work with a company that values your expertise ideas and career growth As our next Inside Sales Lead Europe youll be at the forefront of shaping our organizations success. This isnt just a job its a career move where youll thrive learn and enjoy coming to work.

Responsibilities:

• Timely investigation of new incoming leads within CPCs Dynamics365 CRM to determine the next steps based on the prospects request.
• Determine the sales readiness of leads and if they require further follow-up (via onsite meetings Teams meetings etc.) with the goal of developing them into sales opportunities.
• Set up facilitate and lead meetings with prospective CPC customers regarding new projects.
• Explain product features and benefits to potential customers through virtual presentations or detailed descriptions.
• Lead generation via cold calling emailing and the use of social media platforms.
• Partner with Applications Development Managers and Business Development Managers to identify and facilitate communication between prospects and CPC.
• Work with the Customer Service team on incoming technical inquiries from new and/or current CPC customers.
• Support the tracking & documentation of open opportunities to ensure the current sales stage and the next steps are accurate.
• Participate in the funnel management process while offering insights to accelerate or retain sales identify process gaps and follow up activities that increase sales funnel expansion.
• Measure and report on sales and department metrics and suggest improvements including measuring ROI on the inside sales contribution.
• Interact with strategic Channel Partners as a secondary point of contact concerning technical inquiries and potential opportunities.
• Support the Applications Development Managers with targeted data gathering that enhances their account management activities.
• Work with the Business Unit to support the identification of new product ideas within existing and/or new markets.
• Regularly participate in customer interactions to increase positive customer experience.
• Collaborate with team members in marketing product management business unit management and the sales organization to support the development of new programs content campaigns and offerings.
• Liaison with the CRM analyst to modify update and improve CRM workflows data accuracy and technical requirements.
• Support the Bio Business Unit at trade shows/conferences by being able to effectively communicate with prospective customers and booth attendees while being able to answer their questions and provide proper follow-up.
• Performs other job duties as assigned to meet business needs.

Qualifications:

Basic Requirements:

• Bachelors degree preferably in a technical or engineering field.
• Minimum 3 years of technical sales experience.
• Minimum 2 years of experience in a customer interaction position.
• Experience working with CRM systems to manage customer communication processes.
• Proficiency with Microsoft Word Excel PowerPoint TEAMS.
• Skilled in communicating priorities plans and information to employees throughout the organization.
• Strong verbal and written communication skills.
• Experience in the medical device industry is a plus.
• This role may require less than 15% of travel both domestically and internationally. Candidates should be comfortable with occasional travel as needed to support business objectives.

Why Youll Love Working Here

Our Culture

At CPC our people arent just employees theyre the driving force behind our success. Weve built a culture rooted in respect collaboration and integrity where every voice matters and innovation thrives. Its not just us saying it; CPC has been recognized as a Top Workplace 5x in the past 6 years because we genuinely care about our employees growth well-being and success. This isnt just a workplace; its a community where youll feel valued empowered and inspired to do your best work every day.

Growth & Development

We invest in you. Whether youre looking to expand your skills take on new challenges or advance your career were here to support you. We offer:

• Mentorship hands-on training and career development opportunities to help you reach your full potential.
• Tuition Assistance to support continued education plus scholarship programs for children of eligible employees.
• A Co-Op and intern program in partnership with several universities for hands-on industry experience.
• Recognition programs that celebrate your contributions from employee loyalty awards to peer-to-peer recognition.

Because when you succeed we all succeed.

Work/Life Balance

We get it work is important but so is life outside of it. Thats why CPC ensures you have the time and flexibility to live recharge and give back. Our programs include:

• Multiple paid-time off programs including PTO company-paid holidays bereavement leave and paid volunteer time to support causes you care about.
• Paid Parental Leave so you can focus on what matters most.
• Wellness support including access to in-person and online advisors for mental financial and overall well-being.

We believe that a balanced fulfilled team creates the best workplace.