CS Healthcare Pharmacy Trainee - C02, IC
CS Healthcare Pharmacy Trainee - C02, IC
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Salary Not Disclosed
1 Vacancy
Job Description
PLEASE APPLY WITH YOUR WORKDAY NAME AND CHEWY EMAIL ADDRESS
CS Healthcare Pharmacy Representative
Job Posting Opened: 8/18/25
Application Deadline: 8/25/25 @ 5pm ET
Anticipated Start Date: 9/15/25
Training Schedule: The first 2 weeks of training are Monday-Friday 9:00am-5:30pm (EST) with 1 week of classroom and 1 week nesting. On the 3rd week representatives will enter production and start their default schedule that Sunday.
Schedule: 1st 2nd and 3rdshifts will be available based on business needs and the schedules might be 5x8 4x10 or 4x94. Days off will most likely be split. Exact schedule details are typically assigned at the offer stage and are dependent on your current schedule and what options if any are available.
Location(s): SD2V SDF2
FAQ Document (Please read prior to applying):FAQ
Important Information:
- Preference will be given to current Vet Services team members in Kentucky.
- This is a work from home position. You will receive Chewy equipment that will be mailed to you. You are required to follow Chewys work from home and technical requirements.
- Since this is a licensed position applicants must be registered as aPharmacy Technician in Kentucky.
- There are costs associated with registering however you will be reimbursed through Okta/Concur.
- Please email questions to .
Additional Information:
- There will be an interview for this role and performance metrics will be evaluated.
- By applying to the role you confirmed you have read the job description to its entirety and are comfortable being on the phones and the fast paced nature of the role should you be offered a position.
- We will ensure you are eligible from an HR standpoint before reaching out with schedule options. If one of the schedules works for you we may move forward with an offer. A Recruiter will schedule time to speak with you once your offer letter has been signed to discuss the licensing requirements training expectations etc.
Our Opportunity:
Chewy the fastest growing e-commerce retail businesses in the market today is seeking full-time motivated and confidentCS Healthcare PharmacyRepresentatives to join our amazing Customer Service team! This role will entail Wow-ing our pet-parent customers and business partners with stellar customer Team Members are committed to providing an incredible customer experience.
What Youll Do:
- Engage directly with healthcare and pharmacy customers who contact us directly at the pharmacy or customer service for a variety of topics. (This will primarily be via inbound and outbound phone calls to include emails and other communication platforms)
- Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
- Operate with understanding active listening patience empathy and kindness to customers and Team Members alike.
- Go above and beyond to Wow our customers. We arent looking for order-takers or script-readers were searching for those who can engage with our customers and think critically to help our customer and provide solutions.
- Operate with a willingness to learn. We share feedback we get feedback and we operate in a culture of being open-minded to grow. Many of our Team Members have grown into other roles and leadership positions so having a long-term career focus is ideal
- Help customers over the phone (sometimes other channels as needed) with a variety of topics primarily using our internal computer software and systems to research solutions and document their accounts so being detail-oriented is critical.
Youll Need:
- 90 days tenure in your C-level.
- No final Corrective Actions issued within 6 months of applying.
- 1-2 years working in a customer focused environment
- Demonstrate excellent communication skills (written verbal and listening)
- Ability to multi-task (i.e. talk on the phone while navigating on the computer and taking notes)
- Operate with ownership be a self-starter and have a strong attention to detail
- Proficiency with Microsoft Outlook
- High school education or equivalent
- Critical thinking skills
- Demonstrated ability to multi-task and perform well in a face paced environment
- Ability to adapt to change in accordance with the business needs of the comp
- Flexibility to shift schedule and work overtime as needed by the business unit
- Must bring proven ability to maintain confidentiality and secure sensitive information
- Must be able to pass background check
- Must maintain Pharmacy Technician certifications
- Show up for work! Come on time and be committed to be your best.
Why Chewy Customer Service
Its not just about us. It is also about what you get. Thats why in Chewy Customer Service you are empowered to become your best.
- YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. LikewiseChewtopiansare empowered to bring their perspectives to deliver on our mission!
- YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best no matter your role or location.
- YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious ask questions bring ideas forward and act like an owner in everything that you do.
- YOU WILL GET SUPPORT: When you join Chewy Customer Service you will have ongoing training and development resources and opportunities to become your best.
- YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages medical & dental insurance 401k and happy hour. Of course the biggest perk is the ability to work together with other smart driven and passionateChewtopianswho are making an impact each day.
PLEASE APPLY WITH YOUR WORKDAY NAME AND CHEWY EMAIL ADDRESS
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact.
To access Chewys Customer Privacy Policy please clickhere.
To access Chewys California CPRA Job Applicant Privacy Policy please clickhere.
Required Experience:
Intern
Employment Type
Trainee
