Microsoft D365 (ERP) Functional Support Analyst/ Business Application Support
Microsoft D365 (ERP) Functional Support Analyst/ Business Application Support
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1 Vacancy
Job Description
Since our founding IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries including some of the biggest and most influential brands in the applying our unique expertise in biometrics and cryptography we enable our clients to unlock simpler and safer ways to pay connect access identify travel and protect public places at scale and in total security.
Our teams work from 5 continents and speak 100 different languages. We strongly believe that our diversity is a key driver of innovation and performance.
Purpose
The role is hybrid allowing to work 2 to 3 days a week from home.
The Workings Hours : Its day shift working hours with possibility to start late morning at 10 am or 11 am to match european time zone
Location : Metro Manila : 31st Floor Robinsons Summit Center 1226 Makati Metro Manila
Company description: Since our founding IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries including some of the biggest and most influential brands in the applying our unique expertise in biometrics and cryptography we enable our clients to unlock simpler and safer ways to pay connect access identify travel and protect public places at scale and in total security.
The role: In order to reinforce our worldwide support the IT group is hiring One business application support profile on Microsoft D365 F&O. Within the Groups evolving Information Systems Department you join a multi-cultural team working on major projects of international scope and in a context of merger. As a business application support for the ERPs of the Group you are a true referent for the Business teams on Microsoft D365 ERP F&O (Finance modules) and for access rights management. You will work with IT entities for business units placed from America to Asia through Europe.
Key Missions
Job Description: As such your main responsibilities will be:
Provide support of ERP users and participate in the evolutionary and corrective maintenance of the existing business applications.
Support various audits related to access management
Build new user roles and profiles dring the implmentation projects
Managing incident tickets and requests and ensuring comprehensive database of queries and resolutions is kept up to date.
Identifying and resolving technical issues.
Delivering regular and customized training to key user teams within the business.
Maintaining and updating technical documents and procedures.
Assisting with systems integrations.
Supporting ERP implementations on Microsoft D365 (accounting) by training key-users participating in UAT tests.
Participating to return of experience based on support provided and developing long term and robust solutions
Turn towards integration to ensure accurate end to end process
Profile & Other Information
To succeed in this position you will need the following skills and experience:
2-3 years of experience supporting Microsoft D365 F&O with strong focus on Finance modules (accounting O2C)
Strong understanding of financial processes including accounting payments and procurement workflows
Ability to work on complex architecture and interfaces landscape (workflows connection with Kyriba etc)
Good verbal and written communication skills.
Strong problem-solving abilities and an analytic mindset.
Fluency in English as the role involves working with an international team
By choosing to work at IDEMIA you will join a unique tech company offering a wide range of growth opportunities. You will contribute to a safer world collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life regardless of how they look where they come from who they love or what they think.
We deliver cutting edge future proof innovation that reach the highest technological standards and were transforming fast to stay a leader in a world thats changing fast too.
At IDEMIA people can develop their expertise and feel a sense of ownership and empowerment in a global environment as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies
Required Experience:
IC
Employment Type
Full-Time
