Sales Associate
Sales Associate
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Customer Service Executive (KR) ( ) .1. PASSION( ) . . . / 2. . . 3. . .4. . . . VM .5. SOP . POS/ . . . . Job ResponsibilitiesThe job scope and responsibilities of Customer Service Executive (hereinafter Frontline Staff) includes but is not limited to the following:1. Service Delivering exceptional customer service and delivering it so with PASSION (Our Service Promise) Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer maintaining outstanding standards solid product knowledge and all other aspects of customer service Communicate customer requests to management or customer service associates Up sell customer loyalty/membership cards to customers who satisfy the membership requirements2. Sales Performance Able to optimize every sales opportunity while striving to exceed customer expectation and satisfaction Consistently strive to achieve personal and team sales target that is set on a daily weekly and monthly basis Able to up sell through recommendations and exceptional customer service3. Stock Management Organize store room and arrangement of stocks based on Charles & Keith/Pedro inventory standards Maintain daily housekeeping of stockroom Promptly retrieve the correct stock for customers4. Store Display Perform and maintain store displays to ensure that the displays are well maintained and are in tip-top condition Maintain daily housekeeping of the store; ensuring cleanliness and proper presentation of store to our customers Maintain and organize store front and store displays in full accordance to Charles & Keiths VM standards5. SOPs Compliant to companys policies and procedures Maintain and manage the POS/Cashier in the most efficient manner without compromising customer service and minimizing errors in entering prices. Handle and return accurate change to paying customers. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. Responsible for any shortfall or discrepancy in cash Strong interest in fashion styling Develop and maintain good relationships with customers Sales-oriented Able to work long retail hours Expected to retrieve items from stockroom Prior retail experience preferred but not essentialSales Associate (MO) KPI / Customer Service Executive (JP) Sales Associate (HK) KPI : // Sales Associate (TW)1.2.3.4.5.6. 1.2.3.4.5.6.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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