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Emergency Department Crisis Clinical Supervisor
Baystate Health a nationally recognized leader in healthcare quality and safety and home to the regions only Level 1 Trauma Center and Pediatric Trauma Center is looking for a part-time Emergency Department Crisis Clinical Supervisor to join our ED Crisis Team in Springfield MA.
The ED Crisis Clinical Supervisor is responsible for the coordination of care of patients being treated for Behavioral Health-related concerns (both adult and pediatric) and improving patient outcomes as evidenced by the decreased length of stay improved transitions of care and increased patient satisfaction.
Resume required with application
SCHEDULE:
LOCATION:
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Summary
Reports to and works collaboratively under the direction and leadership of the psychiatric emergency services team manager/assistant manager. The ED Behavioral Health Clinical Supervisor facilitates and is responsible for the coordination of care of patients being treated for Behavioral Health-related concerns (both adult and pediatric) and improving patient outcomes as evidenced by the decreased length of stay improved transitions of care and increased patient satisfaction. Functions in a collaborative role with nursing staff case management the ED medical team Pharmacy staff Psychiatric Services and crisis clinicians to coordinate patient care through the continuum. Serves as a patient/family advocate within the interdisciplinary team oversees and participates in efficient and quality clinical care. Performs QI initiatives for patients with Behavioral Health-related concerns engages in the formulation and adherence to the patient-specific care plan collects and submits data and reports to the ED Leadership team. Monitors key drivers and dashboard benchmarks inclusive of patient satisfaction LOS and recidivism rates. Develops action plans as needed. Serves as an educational and clinical resource for patients families and clinical staff. Provides clinical consultation to ED-based crisis clinicians as required and provides supervision for licensure hours for students and interns as needed.
Requirements
1) Provide direction to the crisis staff (clinicians counselors admin support) located at Baystate Hospital.
2) Oversee the daily shift throughput of all crisis activities in the ED (both adult and pediatric) and on the medical floor. During the shift consistently identify which clients need new evaluations and which clients need mental status updates and assign them accordingly to the clinicians on site.
3) Assign cases and tasks to staff on shift (clinicians counselors clerical support). Perform crisis evaluations when needed.
4) Provide case consultation for the clinicians on site. Provide individual supervision to designated staff as directed by the manager/assistant manager.
5) Work collaboratively to ensure that all behavioral health clients in the ED are assessed promptly. Ensure all clinical information is updated and communicated regularly.
6) Assumes a lead role in developing coordinating and participating in the interdisciplinary teams daily rounds and team huddles.
7) Serves as a clinical resource to staff for Behavioral Health patients and participates in educational in-services and orientation of new staff to Behavioral Health clinical care
8) Develops relationships with community resources to promote the continuum of care
9) Demonstrates fiscal responsibility
10) Participates in the development and maintenance of measures of success to demonstrate successful patient outcomes
Required Education
Masters Degree (or PhD or PsyD if applicable)
Preferred Education
None
Required Experience
3 years of work experience in a crisis or emergency department or other clinical settings in a supervisory capacity
Preferred Experience
None
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
Masters Degree (Required)Certifications:
Licensed Social Worker - State of MassachusettsState of MassachusettsEqual Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity marital status national origin ancestry age genetic information disability or protected veteran status.
Required Experience:
Manager
Part-Time