Product Owner

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit

In one sentence

The Product Owner will be part of the Engineering organisation and will work within the SAFe (Scaled Agile Framework) SDLC framework. The successful candidate will work closely with the Product Managers Program Directors Architects and Focus teams to ensure features epics stories and tasks move through the process without ambiguity. They should have solid working experience and be able to clearly articulate relevant examples of past work experiences and references. The role is ideal for someone who is excited about working in a fast-paced environment that is both dynamic and flexible

What will your job look like

Key Responsibilities:

• Collaborate closely with the product managers to understand the product roadmap features and align on priorities.
• Contribute to feature-level refinement to ensure quality requests are fed into delivery team.
• Act as voice of the customer and Product Manager to delivery team.

• Work Directly with Architects and Team leads to review Feature requests and their High-Level Designs with a view to driving Epics and user stories onto the product backlog.
• Lead delivery team refinement sessions.

• Maintain team backlogs - stories with acceptance criteria confirmed ready for development and prioritised.
• Work directly with focus teams during sprints and releases taking stories to acceptance and participating in demos and review meetings.
• Provide use case review and input to testers in the development teams.
• Oversee and manage the flow of epics for the teams they are working with and report on progress in weekly program reviews.
• Identify opportunities for process improvements across the delivery lifecycle and drive changes where appropriate.

All you need is...

• Bachelors degree or higher in engineering computer science or related discipline.
• Minimum of 2 Years Experience working as a Product Owner Product Manager or technical Business Analyst in a product company.
• Excellent verbal and written communication skills must be a good translator with an ability to express complex technical concepts in business terms and equally represent business needs to technical stakeholders.
• Domain knowledge in Telecoms Charging or OSS/BSS/billing/mediation and data processing is favourable.

• Experience with requirements handling of standards e.g. 3GPP and TM Forum desired.

• Experience in software development/engineering is favourable.
• Experience in agile methodologies is expected with Scaled Agile Framework an advantage.

• Be business oriented and able to represent the customer needs.
• Experienced in functionality/specs definition architecture and design.
• Interaction with commercial customers and expectation management of same.

• Ability to facilitate and manage scope changes and negotiate prioritisation.
• Demonstrates resilience ambition and confident in ability to work independently.
• Experience working with remote and highly distributed teams.

Why you will love this job:

• Drive market research together with third party vendors to build thought leadership around offering domains to establish Amdocs as a key player!
• Develop and execute a cross-organization sales enablement plan to address different needs per role and region for all Sales.
• Engage with customers on a broad level to deliver marketing messages and supports lead initiation and sales efforts.
• Attract participation in industry events (speaking participation sponsorships awards etc.) as relevant to drive lead generation and awareness.
• Ability to grow and gain many opportunities for professional development
• We are a dynamic multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate daring and phenomenal teammates that stand by each other with a dedication to creating a diverse inclusive workplace!
• We offer a wide range of stellar benefits including health dental vision and life insurance as well as paid time off sick time and parental leave!