Aquatics Administrative Specialist

Springfield - USA

Monthly Salary: Not Disclosed

Posted on: 21-08-2025

Vacancies: 1 Vacancy

Job Summary

Aquatics Administrative Specialist

The St. James Springfield VA
Full-Time Year-Round Administrative Operations Member-Facing Role

Why This Role Matters

The Aquatics Administrative Specialist serves as the operational backbone of our Aquatics Center. From managing registrations and schedules to delivering professional front-desk service this role ensures that daily functions run smoothly and that every member interaction reflects our commitment to excellence. If you thrive in fast-paced environments where accuracy service and structure matterthis is your opportunity to lead from the desk.

What Sets Us Apart

High-Volume High-Expectation: Support swim lessons lifeguard academies member programs and eventsall under one roof.
Structured & Purpose-Driven: Join a department built on clear systems standard operating procedures and accountability.
Client-Facing Impact: Your responsiveness and attention to detail influence how families guests and partners experience our facility.
Administrative Ownership: Youll manage the behind-the-scenes processes that keep our programs and people on track.
Regional Leadership: Be part of a team shaping aquatics operations across one of Northern Virginias premier venues.

Key Responsibilities

Serve as the front-desk and administrative lead for the Aquatics Department
Manage program registrations billing cancellations and participant communications
Coordinate with the Finance team on payment plans contracts and reconciliations
Track program attendance schedules rosters and instructor assignments
Respond to questions and resolve issues with professionalism and service-minded problem-solving
Support the Aquatics leadership team with calendar coordination internal reporting and team communication
Assist with administrative support during high-traffic programming periods including events and trainings
Maintain supply inventories signage and organization of shared administrative systems

What You Bring

Experience in customer service administrative coordination or program registration (recreation or membership-based preferred)
Strong written and verbal communication skills
Proficiency with spreadsheets scheduling tools and CRM or registration platforms
Ability to remain composed while juggling multiple responsibilities in a high-traffic environment
Consistent availability for front-desk coverage including mornings evenings or weekends when needed

The Opportunity

Youll play a direct role in how our members experience service how our staff stay on track and how our department delivers excellence every day. If youre organized dependable and ready to support a regional leader in aquatics this is your next move.

Apply Today

St. James is an Equal Opportunity Employer committed to diversity operational excellence and guest-centered service.

Required Experience:

Unclear Seniority

Aquatics Administrative SpecialistThe St. James Springfield VAFull-Time Year-Round Administrative Operations Member-Facing RoleWhy This Role MattersThe Aquatics Administrative Specialist serves as the operational backbone of our Aquatics Center. From managing registrations and schedules to deliv...