Aquatics Administrative Specialist
Aquatics Administrative Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Full-Time Year-Round Administrative Operations Member-Facing Role
- High-Volume High-Expectation: Support swim lessons lifeguard academies member programs and eventsall under one roof.
- Structured & Purpose-Driven: Join a department built on clear systems standard operating procedures and accountability.
- Client-Facing Impact: Your responsiveness and attention to detail influence how families guests and partners experience our facility.
- Administrative Ownership: Youll manage the behind-the-scenes processes that keep our programs and people on track.
- Regional Leadership: Be part of a team shaping aquatics operations across one of Northern Virginias premier venues.
- Serve as the front-desk and administrative lead for the Aquatics Department
- Manage program registrations billing cancellations and participant communications
- Coordinate with the Finance team on payment plans contracts and reconciliations
- Track program attendance schedules rosters and instructor assignments
- Respond to questions and resolve issues with professionalism and service-minded problem-solving
- Support the Aquatics leadership team with calendar coordination internal reporting and team communication
- Assist with administrative support during high-traffic programming periods including events and trainings
- Maintain supply inventories signage and organization of shared administrative systems
- Experience in customer service administrative coordination or program registration (recreation or membership-based preferred)
- Strong written and verbal communication skills
- Proficiency with spreadsheets scheduling tools and CRM or registration platforms
- Ability to remain composed while juggling multiple responsibilities in a high-traffic environment
- Consistent availability for front-desk coverage including mornings evenings or weekends when needed
St. James is an Equal Opportunity Employer committed to diversity operational excellence and guest-centered service.
Required Experience:
Unclear Seniority
Employment Type
Full Time
