Specialist - Receipting

Petaling Jaya - Malaysia

Monthly Salary: Not Disclosed

Posted on: 21-08-2025

Vacancies: 1 Vacancy

Job Summary

Role Purpose

To provide process expertise in Cash Apps to achieve the key objective of ensuring process improvements that drive faster allocations. This includes the following focus areas:

Continuous improvement in Cash apps processes with detailed analytics and defining sustainable and measurable solutions

Be the key resource for projects related to task transitions process changes and system deployments ensuring processes are compliant to GOM/GSOP relevant CRISP/internal controls and that process deviations are approved and documented

Assist in migration and thereafter to come up with standard alignments to GOM ROM processes

Contribute and support the preparation of SPR/Regional SPR decks for relevant countries in scope

Key Responsibilities

To ensure timely qualitative and efficient processing of bank receipts checks and cash transfer

To guarantee effective allocation of payments credit notes and adjustments to customer invoices

To manage and process customer remittances advices

To timely investigate payment related queries

To investigate and resolve un-allocated & un-applied receipts; and contact customer if required

To execute direct debit refund intercompany batches as required by collection treatment plans

To post invoice and bank interfaces to ERP

To execute timely end-of-month closing activities in line with guidelines provided

To manage customer escalation up to closure of the issue

To control credit exposure and ageing balances for cash accounts

To coordinate any process dependencies with external parties

Key Requirements

Bachelor Degree or equivalent

Minimum 3 years Credit Admin experience

Good telephone conversation/handling skills

Good communication and conversational skills

High customer focus and service orientation

Advanced MS excel knowledge

Required Experience:

Unclear Seniority

Role PurposeTo provide process expertise in Cash Apps to achieve the key objective of ensuring process improvements that drive faster allocations. This includes the following focus areas: Continuous improvement in Cash apps processes with detailed analytics and defining sustainable and measurable so...