Senior IT Officer
Senior IT Officer
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Job Description
Shangri-La Group - Hong Kong Region
Renowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aberdeen Marina Club offering guests an array of options across the different brands to suit every guests needs.
As an employer with industry leading levels of colleague engagement our people are our priority. Our success is only made possible through the efforts and abilities of over 42000 colleagues accordance with this belief the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes employee potentials will be identified and nurtured throughout their career with the Group.
We are looking for a Senior IT Officer based at Kowloon Shangri-La Hong Kong!
As a Senior IT Officer we rely on you to:
- Assist I.T. Manager in maintaining computer hardware peripherals and application software including interfaces for the continuous and trouble-free hotels computer system operation
- Monitor hotel network and guest network infrastructure and to ensure data integrity and systems stability
- Study and evaluate new products software packages and various system patches and propose implementation schedule to I.T. Manager
- Conduct operation training to users on efficient utilization of application systems and provide technical training
- Control system security maintain accurate users accounts and access rights update review system backup process and schedule disaster recovery drill
- Carry out any other reasonable duties and responsibilities as assigned by I.T. Manager
- Support other ad-hoc business assignments as required
We are looking for someone who has:
- Degree holder in Computing Information Technology or related disciplines
- At least 3 years of diverse experience on infrastructure projects system application and share service support experience in hospitality industry is an advantage
- Proven track record in leading an I.T. Share Service (IT Service Center) team for supporting the operations
- Good knowledge and hands-on experience in networking / server projects
- Effective negotiation and vendor management skills with excellent organizational and time management skills
- Holder of Microsoft certification or ITIL would be definitely an advantage
- Good command of written and spoken English and Chinese
All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.
Required Experience:
Senior IC
Employment Type
Full-Time
