UX Writing and Localization Apprentice
UX Writing and Localization Apprentice
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Job Description
About
Swan is Europes embedded banking specialist. We empower software companies to embed banking features like accounts cards and payments directly into their products under their own processes over 1.5 billion in monthly transactions for more than 150 companieslike Pennylane Indy Agicap Libeo and Lucca. Founded in 2019 the company has received growth capital from leading investors such as Lakestar Accel Creandum Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution regulated by the French banking authority (ACPR).
Our mission
Banking belongs in business software
Many software companies already serve small businesses incredibly well: helping them send invoices run payroll manage inventory and more. Theyre on a mission to become the central hub for managing every aspect of business life.
But when it comes to financial workflows theres still a gap. Too many critical tasks like managing cash flow tracking payments or reconciling accounts happen outside the software across spreadsheets email threads banking portals.
Its a missed opportunity. Business software shouldnt just record financial activity it should run it.
To learn more about us: About Swan ; Our story.
Job description
The Documentation team at Swan creates essential content for our Partners and their end-users. As a UX Writing and Localization Apprentice youll dedicate your time to managing the localization of end-user and Partner content into seven languages and support on the UX writing for these audiences. Youll join a collaborative team focused on empowering all our stakeholders globally.
Your mission
Your primary mission is to learn and contribute equally to the efficient and high-quality localization of Swans end-user and Partner content by managing freelance translators and to the creation of clear and effective UX writing for these same users.
Main Tasks
- Localization (50%):
- Manage the end-to-end localization process for end-user and Partner content into seven languages by coordinating with freelance translators.
- Help maintain translation resources and provide feedback to ensure quality and consistency.
- UX Writing (50%):
- Assist in writing and refining user interface text for end-user and Partner facing platforms adhering to Swans style guidelines and UX best practices.
- Collaborate with the team to ensure a consistent and helpful user experience.
Curious about your future team
Our collaborative team focuses on delivering excellent documentation and localized content for our diverse audience including Partners Developers and end-users. We partner closely with Product and Engineering and our stakeholders include various internal teams and our network of freelance translators. We value open communication and continuous improvement to support all our users globally through clear concise language and accessible translations.
Preferred experience
Youre a great match if:
- You are organized detail-oriented and eager to learn about both project/vendor management and user-centered writing principles.
- You have excellent English communication skills and a strong interest in both the craft of writing for user interfaces and the process of adapting content for a global audience.
- Fluency in another of the seven target languages is a plus; you are proactive and keen to contribute to content that is both well-written and culturally relevant for a wide range of users.
- Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other and we leave our egos at the door.
Its okay if you dont tick all the boxes dont let imposter syndrome prevent you from applying!
Swan is committed to providing a caring work environment for all employees regardless of age sex disability sexual orientation race religion or belief.
When it comes to recruitment were interested in your work experience skills and overall personality. Because diversity makes the workplace stronger and is necessary for Swans success we are intensifying efforts to incorporate concrete actions to help us improve in this area.
About Swan
Perks of being a Swanee:
- Meal Vouchers: We provide a Swile card to cover your meals on work days.
- Transport: Monthly mobility package for accordance with the company agreement for sustainable mobilities you can now use your mobility package to pay for alternative commuting modes.
- Sports: Thanks to our partnership with Classpass and Gymlib you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities as well as online.
- Offsite: Once a year we gather to reconnect deep-dive into big topics and relax.
- This isnt a perk it should be the rule but diversity and inclusion are important at Swan. Were working hard to get better every day.
Our values:
Swans core values guide our actions daily. Individually they may seem obvious but together they form a unique culture.
Simplicity: Leonardo Da Vinci said: simplicity is the ultimate sophistication. If somethings convoluted or confusing we work extra hard to break it down. - Making complex things simple is what we do.
Long Term: We always play the long game whether its to support our partners in their growth journey or make tangible commitments to climate action.
Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners expectations whatever it takes.
Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions it means caring about greater issues that affect our planet.
You can find out more about our culture.
Recruitment process
- A short video call with our Talent Acquisition Manager to get to know you understand your career expectations and answer your questions
- An interview with Racene our Team Manager
Employment Type
Full Time
