Account Manager - Remittances & Fintech Partnerships
Account Manager - Remittances & Fintech Partnerships
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Job Description
This is a remote position.
We are looking for a dynamic Account Manager to join an international financial services company that specialises in powering digital remittance and fintech solutions across borders. With a strong presence in emerging markets and a commitment to innovation this organisation partners with a wide range of fintechs and financial institutions to enable seamless cross-border transactions. As an Account Manager you will play a pivotal role in nurturing key relationships and ensuring the continued success of strategic partnerships within the remittance and digital finance ecosystem.
Your daily adventures include:
- Manage and maintain relationships with existing remittance and fintech partners ensuring their satisfaction and loyalty.
- Proactively identify opportunities to increase revenue and deepen partnerships with existing clients.
- Collaborate with partners to develop and execute joint business plans and strategies.
- Provide ongoing support and assistance to partners addressing their needs and resolving any issues promptly.
- Monitor and analyze partner performance metrics to identify areas for improvement and optimization.
- Work closely with internal teams (e.g. Product Marketing Operations) to ensure a seamless partner experience and delivery of services.
- Contribute to the development and implementation of strategies to enhance partner retention and satisfaction.
- Stay informed about industry trends regulatory changes and competitor activities to maintain a competitive edge.
- Ensure that all account management activities adhere to relevant regulatory requirements and internal policies.
Requirements
What it takes to succeed:
- Bachelor s degree in business Finance Economics or a related field.
- MBA or postgraduate qualification in International Business or Strategy preferred.
- Professional certifications in Sales Business Development or Fintech are a plus.
- Minimum of 3 years of experience in account management ideally within the remittance fintech or financial services industries.
- Strong background in relationship management and customer service.
- Experience in international markets and understanding of cross-border financial services.
- Proven ability to build and maintain strong relationships with clients and partners.
- Excellent communication and interpersonal skills with the ability to effectively interact with individuals at all levels.
- Strong customer service orientation and problem-solving skills.
- Ability to manage multiple accounts and priorities simultaneously.
- Strong analytical skills to assess partner performance and identify opportunities for growth.
- Familiarity with digital platforms fintech solutions and innovation in financial services.
- Fluency in English is essential; proficiency in French is beneficial.
- Ability to thrive in a fast-paced dynamic environment with a proactive and flexible approach.
What it takes to succeed: Experience in B2B selling of a tech service or SaaS product into the large business market. A prospective solid network of potential clients as well as reselling partners Experience in rapidly structuring and scaling a sales organisation in multiple locations, scale-up/start-up experience, would be advantageous Demonstrated Sales management experience, including hiring, developing and driving accountability. Proven ability to manage sales teams from different cultures in diverse countries. Experience with fast-paced scale-up environments thrives on the challenge of getting things done quickly and delivering results. Experience in an international and diverse team environment So, if you're up for a thrilling adventure, working with a diverse and dynamic team, and pushing the boundaries of innovation, join our client on this extraordinary journey! Your talents and passion are exactly what they need to take their company to the next level!
Employment Type
Full Time
Company Industry
Financial Services / Insurance Agencies and Brokerages / Investment Banking
