Clinical Surgical Scheduler
Clinical Surgical Scheduler
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Job Description
Overview
At Anne Arundel Dermatology we give exceptional care - to our patients and to each other.
Patient First Caring Accountability Trust One Team Growth
This position travels with our Mohs surgery team to multiple clinic locations throughout the week (Tampa Clearwater Valrico and Hudson clinics). Mileage reimbursement is provided.
This is a primarily desk-based position focused on scheduling patient coordination and administrative support for Mohs surgery.
Founded 50 years ago with a mission to provide the highest quality and full spectrum of medical surgical and esthetic skin care services to each and every one of its patients Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250 clinicians and 110 locations in 7 states were thriving growing and looking to add talented individuals to our team!
Why join Anne Arundel Dermatology
We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research emerging treatments new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.
The Medical Assistant will assist Physicians and other Providers by preparing procedure trays ensuring adequate supplies for the department and assisting with patient care.
Responsibilities
- Schedule Mohs surgery cases coordinating with patients providers and the surgical team to ensure timely and accurate scheduling.
Serve as the primary point of contact for patients regarding their Mohs surgery including answering questions reviewing procedure details and addressing concerns.
Provide pre-operative instructions and post-operative care information to patients ensuring understanding and proper documentation in the EMR (EMA).
Meet with patients following Mohs consultations to review surgical costs payment expectations and insurance-related questions.
Handle all paperwork related to Mohs surgery including consent forms insurance authorizations and provider communications.
Maintain accurate and up-to-date patient records scheduling notes and surgery logs in EMA.
Ensure timely follow-up on all phone calls emails faxes and interdepartmental communications related to Mohs scheduling.
Occasionally rotate onto the Mohs floor to assist with surgical cases as needed (e.g. tray setup/breakdown sterilization assisting surgeon).
Maintain HIPAA compliance at all times.
Other duties as assigned by management.
Qualifications
- Able to triage patient problems.
- Be familiar with and compliant OSHA/HIPAA infection control & Blood Borne Pathogen Standards.
- Experience measuring vital signs and preparing patients for appointments.
- Experience administering injections.
- Knowledge of medical terminology CPT and ICD-10 codes.
- Knowledge of office financial policies.
- Basic computer skills and experience in EMR utilization.
- Able to operate standard office equipment (i.e. computer fax copier scanner etc)
- Excellent verbal and written communication skills.
- Fluent in English
- Ability to function well in a high-paced and at times stressful environment.
- Ability to work in an effective cooperative and courteous manner with staff patients and visitors.
- Must be able to travel to satellite offices as needed
- Ability to multi-task prioritize appropriately and work well both individually and as part of a team
- Ability to read understand and follow oral and written instruction.
- Ability to spell sort and file materials correctly alphabetically or numerically.
Licensure/Certifications/Education
Education and Experience:
- High School Graduate or GED required.
- Completion of a Medical Assistant Program or Certified Nursing Assistant program (preferred)
- CPR certified preferred.
- 1-2 years of recent experience as a Medical Assistant Certified Nursing Assistant or other clinical patient care experience preferred.
- Previous experience in Dermatology is preferred.
Physical Requirements:
- Standing and walking for extended periods of time
- Moderate amount of talking bending twisting reaching and balancing.
- Use of hands and fingers.
- Talking and listening in person and on the telephone.
- Handling of materials such as paper supplies etc.
- Lifting and carrying up to 30 pounds.
- Risk of exposure to infectious organisms and the possibility of injury due to chemicals and sharp objects.
Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:
- Medical Dental & Vision insurance effective 1st of the month after date of start
- Short-term and long-term disability Voluntary life (employee spouse and child) Critical Illness and Hospital Indemnity Effective the 1st of the month following date of hire
- Company provided Basic Life/AD&D insurance
- Paid time off
- Paid holidays
- Retirement Savings account
- Employee discount on cosmetic services and products
Employment Type
Full-Time
