Software Maintenance Engineer
Software Maintenance Engineer
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Job Description
About the Job
Red Hat is looking for a Software Maintenance Engineer to help a new team aimed at improving the long-term product experience of our Red Hat OpenShift AI(RHOAI) this role you will work closely with Product Engineering to deliver extended product maintenance work including handling bugs and CVEs in extended life streams of Red Hat OpenShift AI. Youll be actively driving all aspects of Red Hat OpenShift maintenance for a subset of product components focused on software development that goes beyond the normal maintenance phase of Red Hat OpenShift AI minor releases. You will contribute to the patch review process the development and execution of backports test automation and test plans and the creation of automation tools to improve the efficiency flexibility and quality of Red Hats patch delivery to customers.
What you will do
Contribute to the development of new Red Hat OpenShift AI product maintenance offerings aiming to make Red Hat a global leader in long-term product experience.
Explore and experiment with emerging AI technologies relevant to software development proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
Collaborate with cross-functional teams to identify opportunities for AI integration within the software development lifecycle driving continuous improvement and innovation in engineering practices; share use cases for successful experiments with stakeholders for broader use.
Resolve and address critical issues that have an impact on long-term regional or global business success of Red Hat OpenShift
Work within the Red Hat OpenShift portfolio and assist the delivery of maintenance streams
Collaborate with developer and QE counterparts and DevOps team across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers
Diagnose the root cause of failures
Backport CVE and bug fixes to stable release streams
Develop maintain and monitor tests and onboard automated tests into a continuous integration workflow
Become responsible for our product quality continuous integration and delivery respond to security threats
What will you bring
Hands on experience with at least one programming language between Python or Go
Experience testing applications developed in Go Python or other programming languages.
Hands-on experience with automated testing frameworks in the context of back-end services and web apps (e.g.: PyTest Cypress)
Understanding of CI/CD practices and experience working with tools like Jenkins GitHub Actions GitLab CI or similar.
Good background in Kubernetes OpenShift or other cloud-native technologies.
Familiarity with Agile/Scrum methodologies.
Ability to quickly learn new tools and technologies and guide others in their use.
Proficiency with source code management tools like Git.
Good system understanding and troubleshooting capabilities
Good Problem solving and troubleshooting skills with Root Cause Analysis experience
Ability to work independently in a fast-paced ever-changing environment
Excellent written and verbal communication skills
The following will be considered a plus:
While a Bachelors degree or higher in computer science or a related discipline is valued we prioritize practical experience and technical prowess
Knowledge of the AI and machine learning landscape including basic MLOps concepts
Understanding of how Open Source and Free Software communities work
Experience with public cloud services (AWS GCE Azure)
Experience working with or deploying MLOps platforms
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application email . General inquiries such as those regarding the status of a job application will not receive a reply.
Employment Type
Full-Time
