Hospitality Officer (Full-Time) - Hilton Orlando Buena Vista Palace
Hospitality Officer (Full-Time) - Hilton Orlando Buena Vista Palace
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1 Vacancy
Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Hilton Orlando Buena Vista Palace is looking to welcome a Hospitality Officer to join the team!
Our hotel which is steps away from Disney Springs features 1011 guest rooms over 145000 square feet of indoor and outdoor meeting space. We have a pool lazy river and fitness center! Our 5 team members report to the Complex Director of Security.
The ideal candidate has 1 years experience within security. Previous hospitality experience preferred. Ability to work the required shifts.
Shift Pattern:Full Availability and Flexibility AM and PM shifts between the hours of (6am - 11:30pm) Weekdays weekends holidays as needed.
Pay Rate: $18.72 per hour
The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
What will I be doing
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
- Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
- Promote safe work practices
- Initiates preliminary investigations into incidents as needed
- Writes reports and ensures accuracy of necessary documentation as needed
- Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner
- Help and aid in Hurricane relief
Basic Knowledge of repairs and using tools
EOE/AA/Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Full-Time
