Shipping & Receiving Associate
Shipping & Receiving Associate
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1 Vacancy
Job Description
Job Title: Parts Department Shipping & Receiving Clerk / Counterperson
Location: Infiniti Roseville - 830 Automall Drive Roseville CA 95661
Department: Parts
Reports To: Parts Manager
Employment Type: Full-Time
Position Summary:
We are looking for a reliable and customer-focused individual to join our team as a Shipping & Receiving Clerk / Parts Counterperson. This position plays a key part in both the logistical operations of the parts department and in delivering outstanding customer service to internal and external clients. The ideal candidate will be organized detail-oriented and able to thrive in a fast-paced automotive dealership environment.
Key Responsibilities:
Shipping & Receiving Duties:
Receive and inspect all incoming parts and accessories shipments.
Verify contents against packing slips and purchase orders.
Report and document any discrepancies damage or missing items.
Accurately input received items into the Dealer Management System (DMS) - Reynolds.
Organize and stock incoming inventory in the correct storage locations.
Prepare package and ship outgoing parts orders in a timely and secure manner.
Maintain the cleanliness and organization of the shipping/receiving and storage areas.
Assist with cycle counts and physical inventory audits.
Counterperson Duties:
Assist technicians and service advisors with parts requests at the service counter.
Identify and source required parts quickly and accurately using manufacturer catalogs and DMS.
Provide pricing availability and product information to retail and wholesale customers.
Create parts invoices special orders and returns.
Follow up on backorders and keep customers informed of order status.
Maintain professional and courteous communication with internal staff and customers.
Promote additional or add-on parts when appropriate.
Qualifications:
High school diploma or equivalent required.
Prior experience in shipping/receiving parts counter or warehouse roles (automotive experience preferred).
Knowledge of automotive parts and systems; Infiniti or Nissan experience is a plus.
Experience with DMS software (CDK Reynolds & Reynolds etc.) is an advantage.
Strong organizational and multitasking skills.
Excellent communication and customer service skills.
Ability to lift up to 50 lbs and perform physical tasks as needed.
Valid drivers license and clean driving record.
Working Conditions:
Combination of warehouse counter and customer-facing environments.
Some exposure to vehicle service areas and warehouse operations.
Requires frequent standing lifting and walking throughout the shift.
May involve occasional overtime or weekend hours.
Benefits:
Health dental and vision insurance
401(k) with employer match
Paid time off and holidays
Employee discounts on vehicles parts and service
Be a key part of our dealerships success by keeping our parts department running smoothly and delivering exceptional service. Apply now and grow with our team!
Required Experience:
IC
Employment Type
Full-Time
