New Business Specialist | Full-Time | PeoplesBank Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The New Business Specialist will focus on selling new FSEs and group ticket packages as well as smaller ticket packages that management creates throughout the season.

This role pays an hourly rate of $16.35 and is commission elgible

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until November 7 2025.

PeoplesBank Arena is also home to the AHLs Hartford Wolf Pack the primary developmental affiliate of the New York Rangers. PeoplesBank Arena entertains millions of visitors annually with a variety of concerts family shows and ice-skating spectaculars throughout the season. The venue has played host to an extraordinary roster of world-renowned artists including Sabrina Carpenter Andrea Bocelli Bad Bunny Nicki Minaj Taylor Swift Justin Timberlake Bruce Springsteen Billy Joel Pearl Jam and many others.

PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

• Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season ticket memberships partial plans group tickets and individual game tickets
• Make a high volume of outbound calls to single game buyers as well as B2B
• Participate in outside networking events to gain additional business & develop relationships with new leads
• Establish professional relationships in order to create repeat business and superior customer service
• Meet or exceed appointed sales goals for all season memberships and group tickets
• Maintain complete and accurate records for customers
• Track and manage weekly sales leads and activities and overall sales through the use of CRM-Salesforce
• Staff all home games to assist ticket sales and promotional programs
• Perform other duties and responsibilities as assigned

• Bachelors degree or higher from an accredited college/university in a related field required
• Minimum of two years sales experience preferably in sports/entertainment
• Excellent verbal and written communication skills in the English language required
• Familiarity with AXS (ticket platform) and (CRM) preferred; proficiency in Microsoft Office is required
• Demonstrated ability to manage numerous business relationships in a professional manner
• Superior time management and customer service skills
• Ability to work flexible schedule including event nights and weekends as required in addition to traditional business hours
• Must be highly motivated with a passion for sales and have a positive attitude with the ability to handle multiple assignments under pressure
• Must be professionally assertive and competitive and possess a dedicated attitude.
• Must have strong attention to detail be highly organized and have an ability to actively listen

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.