Library Technical Assistant
Library Technical Assistant
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1 Vacancy
Job Description
Minimum Requirements:
High school diploma or GED and three years of library customer service or office experience. Supervisory or lead worker experience may be required for some positions.
Preferred Hiring Qualifications:
Prefer recent experience in a college or university library.
Familiarity with the use of computers in an office setting.
Knowledge of library circulation processes in an automated environment.
Strong organizational skills with an emphasis on accuracy and thoroughness.
Excellent problem-solving and effective interpersonal skills.
Library Technical Assistant
Georgia State University
University Library
Alpharetta
Located on six Georgia State University campuses throughout metro Atlanta the University Library provides faculty and students with open and inviting educational facilities and an active online experience. As an integral part of the University community the library welcomed more than 1.4 million visitors in the past year. As a valued partner in student success the library supports both teaching and research with extensive collections innovative solutions and outstanding assistance. For additional information about the Georgia State University Library visit .
The University Library is seeking to hire a Library Technical Assistant on a full - time basis at our Alpharetta campus. The scope of the responsibilities will include these essential duties but is not limited to the following:
Provide primary service desk coverage for the librarys daily operations including basic circulation functions such as charging discharging and renewing library materials on Alma platform
Regularly monitor and address library operation issues including supply replenishment noise trash patron behavior/disruption facilities and technology.
Record and track facility and technology issues from initial reporting to resolution.
Create and share campus operational statistics with the Library Associate II.
Serve as primary on-site expert and reference point for circulation service and desk operations including procedures circulation policies/workflow patron disputes/feedback and using Alma .
Process campus orders in PantherMart from submitting orders to delivery receipt.
Manage and maintain the campus course materials/reserves collection while serving as the primary contact via faculty/campus departments for services related to course reserves.
Provide support to Technical Services with special projects including cancellations updating holdings information (item types item locations and/or item policies).
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application
Resume
Cover Letter
Three professional references
#LI-JB1
Employment Type
Full Time
