Genesys Developer
Genesys Developer
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Job Description
Hello There
My name is Himanshu Sharma and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Genesys Developer with our esteemed client. If you are interested then please share your updated resume at .
Job Description
Position : Genesys Developer
Location : Addison Texas & Charlotte NC (Hybrid)
Duration : Long term contract
Required Skills:
- 10 years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
- Configure and troubleshoot Genesys software and hardware components
- Integrate Genesys with Third-party applications and Systems
- Strong experience with Genesys Framework including IVR development /ScriptingRouting Strategy and Reporting
- Working experience on Major Genesys and NICE platform upgrades
- Utilize Genesys cloud APIsSDKs and tools to build integrations and extensions
- Experience with Genesys products (PureCloud PureEngagePureConnect)
- Experience with call recording platforms (NICE Genesys IR)
- Experience with Genesys Cloud APIsSDKs and development tools
- Knowledge on Genesys Cloud security features
- Proficiency with programming languages (JavaPythonJavaScript)
- Excellent problem solving skills
- Strong and confident knowledge in Contact Center network topology
- Coordinate with other tech partners like Avaya network partners and product vendors
- Knowledge in Siebel CRM Application Integration
- Familiar with Agile methodologies and related process.
- Ability to arrange and write Design Documents.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you we do offer a referral bonus program for referrals that we successfully place with our clients subject to program guidelines.
Employment Type
Full-time
