IT Support Specialist (Level 2 Help Desk â O365, Active Directory, VMware, Workspace1)
IT Support Specialist (Level 2 Help Desk â O365, Active Directory, VMware, Workspace1)
Posted on :
19-08-2025
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1 Vacancy
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Job Description
Job Title : IT Support Specialist (Level 2 Help Desk O365 Active Directory VMware Workspace1)
Location: Albany NY(Onsite)
We are currently seeking candidates who meet the following qualification
Qualifications:
- Experience providing Level 2 help desk support with a strong hands-on and end-user-focused approach.
- Proven ability to diagnose and resolve hardware and software issues including troubleshooting Windows 11 operating systems.
- Experience installing configuring and supporting Microsoft Office 365 and Outlook in an enterprise environment.
- Proficient in the use of Lansweeper Remote Desktop and Active Directory for system support and management (all three tools required).
- Experience utilizing ITSM service desk platforms for incident and request management.
- Skilled in configuring and installing Windows-based hardware software peripherals network printers and thin clients.
- Experience performing system imaging and capable of lifting and transporting equipment weighing up to 50 pounds.
- Experience supporting and administering RSA Console and Workspace ONE environments.
- Strong interpersonal skills with experience assisting users via phone email and in-person support channels.
- Hands-on experience using VMware vSphere to support and manage virtual desktop environments.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Employment Type
Full-time
Key Skills
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