COMPANY OVERVIEW
Sentricsis a U.S.-based senior living technology company formed by merging five businesses including Jerrys former company (ESCO Technologies). Their offerings include Nurse Call Systems TV solutions and Wi-Fi. The company is now focused on maximizing cross-sell potential and revenue expansion through existing relationships. Culture is outcome-driven but with a strong emphasis on trust and relationship-building especially with older clientele.
ROLE OVERVIEW
Sales Development Representative (SDR) x3
- Time Zone: U.S. hours (EST/CST)
- Start Date: Pending CEO approval
- Employment Model: Undecided (Direct Hire or Talent on Demand)
- Hours: Full-time
- Focus: Appointment setting only no closing
Key Responsibilities
- Conduct high-volume outbound calling to 5000 existing customers
- Follow up on email marketing campaigns
- Set high-quality pitched appointments for Jerry or other internal closers
- Update CRM (Salesforce) and track prospect data and activity
- Handle objections confidently and professionally
- Introduce and educate customers on additional services (Wi-Fi TV Nurse Call)
Hard Skills Required
- Proven outbound calling and appointment-setting experience
- CRM usage (Salesforce)
- Fluent English with clear neutral accent
- Tech-savvy and able to learn company product suite
Soft Skills Required
- High work ethic consistent dials and follow-through
- Strong critical thinking and objection handling
- Self-motivated no micromanagement required
- Clear communicator especially with a senior-aged clientele
BUDGET & COMPENSATION
Target monthly salary: $1000$1300 USD per SDR
Commission structure: Incentives for: Will be discussed later in the process - looking at appointments that turn into sales
LOCATION & ACCENT PREFERENCE
- South Africa strongly preferredfor SDRs:
- Clear neutral accent
- Strong performance culture
- Familiarity with outbound U.S. sales cycles
CLIENT EXPECTATIONS & STYLE
- self-starterswho dont need micromanagement
- SDRs must beresilient confident and high-volume dialers
- Communication must be clear and client-friendly as they serve senior living communities
- Performance and fit will determine longer-term expansion of this SDR function
- Commission shouldreward quality not just quantity appointments must pitch and lead to revenue
Required Experience:
Unclear Seniority