DescriptionCoordinates travel arrangements for Church missionaries employees General Authorities and other Church representatives. Secures travel reservations via air rail rental car and hotel throughout the world. Coordinates visa acquisition as needed. Resolves a wide variety of complex travel and/or documentation problems in a responsive and professional manner. Ensures a smooth travel experience for customers.
Responsibilities- Plan travel itineraries utilizing the most convenient means of travel advising of options available as well as associated costs.
- Manage the booking of travel reservations for airlines hotels trains automobiles etc. through the reservations system internet or directly with vendors.
- Prepare itineraries with appropriate detail (restrictions etc.) and other helpful information for traveller usage.
- Ensure that the appropriate visa is obtained and documents audited for accuracy if required.
- Follow appropriate accounting guidelines in the invoicing payment and billing of all transactions.
- Credit card and payment recolciliation.
- Correspond regularly with consulates or other governmental bodies which may include arranging a travellers personal visit with them.
- Monitor departing and arriving missionaries from and to the Area and liaise effectively with main stakeholders.
- Work outside of normal working hours as needed sorting out emergency travel arrangements (e.g. cancellations rebooking)
Qualifications- Two years of college plus two years of travel industry experience or an equivalent combination of education and experience.
- Professional and clear verbal and written communication skills.
- Must have excellent customer service skills and be sensitive to client needs.
- Must have intermediate computer skills and be proficient in Microsoft applications.
- Must be able to work accurately at a high rate of efficiency and take on a large workload.
- Exhibit professional behaviour including but not limited to; trust-worthiness autonomous have a hands-on approach engaged dependable self-managing able to prioritize positive attitude etc.
- Travel Certification preferred.
- Working knowledge of any of the following languages: Russian Latvian Lithuanian Estonian or Portuguese would be beneficial.
Required Experience:
IC