ProdOps Engineer (Microsoft Technologies)
ProdOps Engineer (Microsoft Technologies)
Posted on :
19-08-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a highly skilledProdOps Engineerwith a strong foundation in Microsoft technologies for our Production Operations (ProdOps) role. This role will be pivotal in ensuring the reliability performance and scalability of our production systems setting the foundation for a robust ProdOps strategy.
Responsibilities:
- Production System Management:
- Oversee the operation and health of production environments usingAzureandIIS.
- Oversee Core FrameworkAPIs and websites.
- Set up and configure monitoring tools like Azure Monitor and Application Insights.
- Incident Response:
- Serve as the first point of contact for production issues ensuring rapid resolution and root cause analysis.
- Develop and maintain runbooks and automated processes for common incidents.
- Performance and Scalability:
- Analyze and optimize the performance of IIS applications.
- Plan for capacity needs and ensure systems can handle growth.
- Deployment and Automation:
- Assist with production deployments ensuring minimal downtime.
- Collaborate with DevOps teams to automate repetitive operational tasks.
- Monitoring and Alerting:
- Design and configureproactive alert notificationsto detect and respond to system anomalies.
- Implement multi-channel alerting mechanisms (e.g. email SMS webhook).
- Design and implement monitoring strategies usingAzure Application Insights.
- Configure application performance telemetry logging and diagnostics.
- Develop custom telemetry to meet unique application monitoring needs.
- Create and manage detailedAzure dashboardsfor real-time performance visualization.
- Customize dashboards to provide actionable insights for stakeholders.
- Documentation and Process Development:
- Develop and maintain operational documentation and best practices.
- Define and refine ProdOps workflows and processes.
- Integration and Reporting:
- Integrate Application Insights with other Azure services (e.g. Azure Monitor Log Analytics).
- Generate periodic reports and deliver insights on system performance trends.
Required Skills and Experience:
- Proven experience withAzure Application InsightsandAzure Monitor.
- Hands-on expertise in creatingcustom dashboardsand performance reports.
- Strong knowledge ofalerting mechanismsand notification setup in Azure.
- Familiarity with telemetry data application performance monitoring (APM) and diagnostics.
- Experience integrating Azure services (e.g. Log Analytics Azure Monitor).
- Hands-on experience withIIS(Internet Information Services) for web application hosting.
- Familiarity with monitoring and logging tools.
- Solid understanding of production system workflows and incident management.
Preferred Skills:
- Experience with Azure DevOps pipelines and tools.
- Knowledge of scripting languages (e.g. PowerShell Python) for automation.
- Familiarity with cloud cost optimization strategies.
Education and Certifications:
- Bachelors degree in Computer Science Information Technology or a related field.
- Relevant certifications a plus such as:
- Microsoft Certified: Azure Administrator Associate.
Working conditions:
851 Blairhill Rd. Charlotte NC 28217
100% In Office
No Travel
Although this position generally works regular office hours after-hours and weekend work may be required based on project and client needs.Employment Type
Full Time
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