Associate Data Modeller

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Job Title: Associate Data Modeller

Full-time

Working Hours: Full-time 35 hours per week

Salary: 36565

Location: London Docklands (Hybrid). Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over 1 million people contact us every year.

The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.

Our IT and Transformation teams and their work are closely aligned. Last year we welcomed our new CTO and this year will see him launch the new IT strategy for the department. With the move to cloud computing in 2023 and the ever-changing technology landscape it is a very exciting time to be joining the Technology team here at the Financial Ombudsman Service.

Key Responsibilities:

• Supporting the development of conceptual logical and physical data models.

• Assisting in the documentation of data definitions relationships and flows.

• Collaborating with data engineers and analysts to understand data requirements.

• Containing metadata and data dictionaries to ensure data transparency.

• Validating data models against business requirements and technical constraints.

• Contributing to data quality and integrity checks.

• Participating in data modelling reviews and team discussions.

• Learning and applying data modelling best practices and standards.

• Supporting the integration of data models into other platforms.

• Ensuring compliance with data governance and security policies.

• Communicating with internal stakeholders to gather modelling requirements.

• Building relationships with team members to foster collaboration and knowledge sharing.

• Contributing to a fair and efficient service that reflects the diversity of our customers and staff.

Minimum Criteria:

• Understanding of data modelling concepts (e.g. entity relationship diagrams to third normal form star schema etc)

• Basic experience with common data modelling tools such as ER/Studio ERwin or DBT.

• Writing simple Python or SQL queries to explore and validate data.

• Familiarity with relational databases and data warehousing principles.

• Collaborating in a team environment using version control tools like Git.

• Holding a degree in computer science information systems or a related field; or having equivalent experience in data modelling or related roles.

• Working knowledge of cloud platforms such as Azure is desirable.

• Being proactive in learning and applying new data modelling techniques.

Why Financial Ombudsman Service

We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with the option to buy extra or sell days

• Generous pension

• Various Family Friendly Policies including enhanced maternity pay carers and dependants leave

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Employee Assistance Programme

• Extensive opportunities for personal and career development

• Nationwide gym membership discounts and a fully equipped on-site gym open 24/7 in London

• Extensive Well-being resources including on-site therapists (London office only)

• Beautiful and bright London office looking over the Thames and near to mainline stations

• Our Coventry office is 2 minutes walk from the main station

• Our employee led networks (a couple of examples being our Womens Network Carers network and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!

How do I apply

• Please upload an up-to-date CV ensuring you are highlighting the keys skills/ tools and technologies as per our minimum criteria

Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now.

A full job profile is available on request and will be provided to candidates shortlisted.

Were proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.

Find out more

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LinkedIn: careers page: you for your interest in working with us we wish you good luck with your application