Customer Service Assistant
Customer Service Assistant
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Job Description
Customer Service Assistant
Company: Style Netbox
Location: Los Angeles CA
Salary: $26 $29 per hour
Schedule: Monday to Friday 8-hour shifts
About Us
At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.
Job Description
A Customer Service Assistant is the first point of contact for clients ensuring their questions are answered and their needs are met in a professional and efficient this role you will support our customers by providing helpful information resolving issues and maintaining strong client relationships that reflect the excellence of Style Netbox.
Responsibilities
Handle customer inquiries via phone email and in person with professionalism.
Provide accurate information regarding company services and products.
Assist clients with order placements billing inquiries and service requests.
Maintain updated client records in the company system.
Collaborate with internal teams to resolve customer concerns.
Monitor and follow up on open issues to ensure client satisfaction.
Support administrative tasks related to client accounts and service.
Qualifications
High school diploma or equivalent; associates or bachelors degree preferred.
Previous experience in customer service or administrative support is an advantage.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in MS Office (Word Excel Outlook).
Detail-oriented with strong problem-solving abilities.
Bilingual skills are a plus.
Benefits
Competitive hourly salary ($26 $29).
Full-time stable MondayFriday schedule.
Opportunities for career growth within the company.
Professional development and training programs.
Collaborative and supportive work environment.
Health and wellness benefits package.
Employment Type
Full-Time
