Public Information Representative I/II - Environmental Services Department
Public Information Representative I/II - Environmental Services Department
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$ 88015 - 118067
1 Vacancy
Job Description
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San Jos the heart of the Silicon Valley. All City of San Jos employees work together as one team to make San Jos a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San Jos.
The City of San Jos is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San Jos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
About the Department
Our department is an exceptional place to start or grow your career. We have a supportive leadership teamnumerousprofessional growth opportunities and an inclusive workplace culture that is welcoming of your talents.We offer an array of meaningful career paths and value flexibility offering hybrid work and alternative work schedules in select roles. Additionally theCityoffers excellent health and pensionbenefits as well as 15 paid holidays.
To learn more about ESD follow @sjenvironment onXFacebookInstagram and San Jose Environmental Services onLinkedIn.
Position Duties
ESD is currently recruiting to fill one Public Information Representative I/II vacancy within the departments Communications Division.This division supports six ESD utilities sustainability initiatives and Administrative Services; it is a dynamic and exciting work environment with a supportive team. ESDs Communications Division plays a critical role in promoting ESD programs and engaging San Joss diverse community to meet ESD goals.
Aligning with ESDs mission Public Information Representative I/IIs help develop and implement a range of communications strategies for projects and initiatives focused on enhancing the quality of life and the environment for San Jos residents and businesses.
The selected candidate for the Public Information Representative I/II (PIR I/II) position will have an exciting opportunity to make a difference in the San Jos community as a member of ESDs communications team. They will collaborate with ESDs public outreach team and program staff to develop and implement outreach plans. The plans may consist of developing trilingual (English Spanish Vietnamese) messages for social media digital ads and commercials on television radio and digital formats. There may also be occasional tabling and presentation opportunities to engage our community.
Typical responsibilities include:Assisting the ESD Communications Division team develop and implementpublic education plans. This includes developing goalsidentifyingtarget audiences (for English Spanish and Vietnamese speakers) recommending tactics and evaluation methodsdeterminingbudgets applying the latest communication technologies and tools and gathering and evaluating data to measure the effectiveness ofpublic awareness campaigns.
Conducting community engagement activities (tabling canvassing) for various ESD programs and initiatives.
Writing and editing communications materials including social media posts brochures flyers web pages video scripts newsletters news releases advertisements memos surveys and reports.
Managing content on ESDs website.
Developing/editing videos.
Presenting to community groups.
Seekingnew ideasand tactics to meet diverse community groups to ensure access to ESD programs and services.
The actual salary shall be determined by the final candidates qualifications and experience. The below salary ranges include an approximate five percent (5%) ongoing non-pensionable pay. The annual salary range for the positions are presently as follows:
Public Information Representative I: $88015.20 - $107103.36
Public Information Representative II: $97144.32 - $118067.04
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.Minimum Qualifications
Public Information Representative I
Education and Experience:Bachelors degree from an accredited college or university in journalism communications advertising marketingpublic relationspublic administration or closely related field. No minimum experience.
Acceptable Substitutions:Additionalyears of professional experience inpublic relationspublic information or other related experience may be substituted for education on a year-for-year basis up to two years.
Public Information Representative II
Education and Experience:Bachelors degree from an accredited college or university in journalism communications advertising marketingpublic relationspublic administration or closely related field and two years of progressively responsible professionalpublic information marketing orpublic relationsexperience. No substitution for education.
Licensing Requirements
Valid California Drivers License may be.
Other Qualifications
The ideal candidate willpossessthe following competencies asdemonstratedin past and current employment history.
Competencies
The ideal candidate willpossessthe following competencies asdemonstratedin past and current employment history. Desirable competencies for include:
Job ExpertiseDemonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.
Teamwork & Interpersonal Skills Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills
Problem Solving Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Computer Skills Experienced with common business computer applications including but not limited to: Adobe Acrobat MS Outlook MS Word MS PowerPoint MS Access MS SharePoint and MS Excel.
Communication Skills Effectively conveys information and expresses thoughts and facts clearly orally and in writing;demonstrateseffective use of listening skills; displays openness to other peoples ideas and thoughts.
Customer Service- Demonstratesability toanticipateinternal and external customers needs and deliver services effectively and efficiently ina timelyaccuraterespectfuland friendly manner.
Flexibility- Makes effective decisions and achieves desired resultsin the midst ofmajor changes in responsibilities work processestimeframes performance expectations organizational culture or work environment.
Selection Process:
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. You must answer all questions to beconsideredor your application may bedeemedincomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited toproceedin the selection process.Additionalphases of the selection process will consist of one or more interviews.
You will be prompted to answer the following job-specific questions during the online application process.You must answer all questions to be considered or your application may bedeemedincomplete and withheld from further consideration. Please also ensure to attach your resume whilesubmittingyour application.
If you have questions about the duties of these positions theselectionor hiring processes please contact Ganna Malik at
The application deadline for this position is August 27 2025.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
