General Manager
General Manager
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1 Vacancy
Job Description
Join our team at SusieCakes with 31 bakeries across CA TX & TN. Were hiring a Bench GM with 3 years of leadership experience in food/retail a passion for guest service and a desire to grow.
- Salary: $70K$75K
- Hours: 47.5/week evenings & weekends required
Apply now to start your sweet career!
At SusieCakes we make old-fashioned sentimental dessert favorites just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes cupcakes cookies pies and bars- all baked from scratch on-site daily using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern neighborhood bakery. Connecting through Celebration is our purpose and what we strive for every day with our team members our guests and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the hospitality gene. They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.
Leadership Attributes:
- Leads the team in building genuine guest connections and world class hospitality to Makes Days Better
- Supports and works in the kitchen and manages the production process to ensure quality products are delivered
- Manages all business goals (staffing (payroll) operating expenses and budgets)
- Manages the development & training of all employees
- Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
- Possesses and demonstrates a One team One goal philosophy
- Understand and creates partnerships with the community to grow the business and brand
Qualifications:
- 3-5 years of managerial/leadership experience in the luxury hospitality food service and/or retail industries
- Bachelors Degree in business or hospitality management preferred
- Ability to work in multiple regional locations
- Ability to adapt to a flexible schedule according to business needs
- Must have reliable transportation
PHYSICAL REQUIREMENTS
- Frequent walking kneeling bending and reaching overhead
- Able to stand for extended periods of time
- Must be able to lift move and carry up to 50 pounds
BENEFITS & PERKS
- Flexible work schedule
- Free non-slip shoes (annually!)
- Birthday month PTO with complimentary cake
- Company holidays off (Thanksgiving December 25th-27th and New Years Day)
- Medical dental vision insurance
- Vacation 401k FSA
- Paid Sick Time
- Referral Program
- Pet rescue reimbursement and pet insurance
- Flexible return to work schedule for maternity leave
- Generous 50% discount to all our delicious desserts!
Required Experience:
Director
Employment Type
Full Time
