WEST HOLLYWOOD FULL-TIME STOCK SUPERVISOR
Madhappy is a Los Angeles-based clothing brand made for a community of optimists born in 2017. Madhappy uses apparel events and experimental retail spaces including its permanent flagship in West Hollywood to explore a personal expression as a means to an improved state of mind. Its own seasonal stores with past and present locations including New York Aspen South Coast Plaza and East Hampton are each designed to reflect their site while still sharing the brands DNA. The brand currently produces a selection of ever-evolving evergreen classic styles seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist a print magazine. Each to celebrate us as works-in-progress and the personal and collective expression that is a part of that.
About the job
We are looking to hire a full-time Stock Supervisor role for Madhappy on Melrose in West Hollywood CA.
The Stock Supervisor is responsible for managing all back-of-house operations ensuring efficient inventory flow to support sales and customer experience on the sales floor. Youll work closely with the Store Manager to maintain stock accuracy uphold operational excellence and ensure the store runs smoothly behind the scenes.
Key Responsibilities
Operational Excellence
Owns the receiving and processing of all product shipments from unboxing to getting pieces prepped for the sales floor.
Maintains a clean organized and systemized stockroom that allows for fast product access and inventory clarity.
Executes operational tasks as directed by store leadership and HQ ensuring inventory movement is aligned with brand expectations and store priorities.
Partners with the store team to support floor set prep organizing merchandise to ensure timely and efficient product launches and layout refreshes.
Leads daily restock efforts from stockroom to stockroom ensuring all sizes and styles are represented and replenished throughout the day.
Completes transfers damages and RTVs accurately and in a timely manner minimizing loss and maximizing accountability.
Executes internal audits of the stockroom to maintain folding standards size runs and organizational flow aligned with Madhappys visual and operational standards.
Keep the stockroom floor-ready 24/7 product should always be in a place where its either ready to sell or ready to go.
Prepares for physical inventory counts through diligent cycle counts prep checklists and zeroing in on any shrink-related red flags.
Partners with leadership to minimize shrink and maintain best-in-class inventory control.
Jumps in to support the floor as needed this includes pulling product quickly during peak times delegating tasks when working on ops projects and helping the team succeed as one.
Team Leadership & Development
Train team members on inventory handling and stockroom standards.
Provide ongoing feedback and coaching to the sales team to build a strong efficient back-of-house.
Support HQ lead store events and product launches with organized inventory flow.
Safety & Compliance
Conduct regular walk-throughs to ensure all areas meet safety and operational standards.
Ensure compliance with OSHA guidelines and company safety protocols.
Address and report any hazards or maintenance issues promptly.
Maintain clear emergency exits safe storage practices and proper equipment handling procedures.
Qualifications
2 years retail experience with at least 1 year in stockroom or operations leadership.
Strong organizational skills and attention to detail.
Experience with inventory management systems and shipment processing.
Ability to lift and move boxes up to 40 lbs and work on your feet for extended periods.
Basic facility maintenance skills and comfortable in coordinating with repair vendors.
Knowledge of workplace safety guidelines and compliance procedures.
Effective communication and leadership skills.
Passion for Madhappys mission and operational excellence.
Benefits
Up to 96 hours of PTO annually
Health dental and vision insurance
Retirement plans available
Monthly fitness and mental health stipends
Clothing allowance and welcome gift :)
Employee discount and early access to products
Monthly performance bonus