Part-time Client Services Representative
Part-time Client Services Representative
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Job Description
Please Note: If you are a current Algonquin College employee apply to this job via the Workday application.
Department:
International Inside SalesPosition Type:
Part-Time SupportSalary Range:
$25.92-$30.01-HourlyScheduled Weekly Hours:
21.5Anticipated Start Date:
September 02 2025Length of Contract:
n/aPosting Information
Employees who are part-time internal candidates as defined by the Part-Time Support Collective Agreement will be given first consideration.Posting Closing Date:
August 29 2025Please note: jobs are posted until 11:59 pm on the job closing date.
Job Description:
The incumbent serves as the first point of contact for staff members of the public and students seeking to engage with the International Education Centre (IEC). The incumbents primary responsibility is to triage visitors students and staff to appropriate individuals within the IEC and/or departments at the College for service. The incumbent is also responsible to provide support to the Associate Directors Manager of International Student Integration and the Manager of Lead Management and Conversion or International Operations which include student services and lead management and conversion. The incumbent provides student support and assistance both to students themselves and International Education Centres International Student Advisors and International Student Recruitment team.
The incumbent is responsible for responding to inquiries from internal and external stakeholders in the college and community in compliance with the regulations of the Freedom of Information and Protection of Privacy Act (FIPPA).
Required Qualifications:
Minimum one (1) year certificate or equivalent Office Administration
Minimum three (3) years of practical administrative experience in a non-routine fast-paced office environment preferably in an educational environment with International students
Demonstrated experience working with and providing superior level of customer service to clients from various cultural backgrounds.
Demonstrated experience with MS Office preferred with experience in Genesis Salesforce.
Basic data management software (Salesforce managing files)
Business writing skills preferred
Communication skills and the ability to work well as a team member
Critical thinking skills
Knowledge of the College student services and departments is an asset.
Anticipated Weekly Schedule:
This position is 22.5 hours per week Monday to Friday 12:00PM - 4:30 PM
* This position is paid at Payband D - Comparator
* Vacancy is for P22589
This position requires regular on-site work at Algonquin Colleges Woodroffe (Ottawa) Campus.
This position is subject to the terms of the Part-time Support Staff Collective Agreement: ()
Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at While we thank all those who apply only those to be interviewed will be contacted.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
