Clinical Care Specialist

Are you seeking a rewarding and fulfilling career in the Mental Health and Substance Use field

Do you have a passion for helping people in our community

Apply to be a Clinical Care Specialist today!

What will your day look like

At Horizon youll enjoy a supportive team-based work environment. Have a question Theres always someone there to help! We offer a seamless onboarding experience thatll ensure your success in your new role.

As a Clinical Care Specialist at Horizon you will

• Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases paperwork and status update reports and/or applications.
• Work closely with multidisciplinary clinical teams
• Conduct toxicology tests with patients
• Respond to calls and walk-ins presenting at the clinic in crisis situations.
• Review and flag patient records to ensure required updates are prepped and/or made timely.
• Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities.
• Relate to mentally ill or chemically dependent individuals and their families of diverse ethnic cultural and socioeconomic backgrounds as well as have the ability to interact with them in a positive supportive and cooperative manner.
• Experience working in a computerized office environment with word processing database and spreadsheet skills sufficient to prepare correspondence reports and forms including the willingness to learn new software applications.
• Complete records requests (disability requests/attorney requests/patient request etc). This may vary by clinic.
• Monitors clinical and non-clinical data via internal Electronic Health Record (EHR) internal dashboards and reports as well as and regional informational health systems.
• Provide support and triage to patients relative to importance of following up with behavioral health and medical providers as appropriate.
• Help offer support to patients being seen for medication only services
• Support the clinical treatment team including providers and clinicians including follow up and outreach for engagement purposes.
• Participates in data collection with active patients
• Provide support to patients relative to importance of following up with behavioral health and medical providers as appropriate.

Why choose Horizon to build your career

At Horizon we dont just offer a workplacewe offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of Americas Best Workplaces we take pride in fostering a culture where motivated teammates collaborate to make a difference every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that youll love

• Company Culture: At Horizon we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity racial justice and equal opportunity for all and strive toward this goal through the work of our Diversity Equity Inclusion and Belonging department frequent trainings ongoing conversations affinity groups and more.
• Trainings Trainings and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building Connection and Relationships: At Horizon were more than co-workers were a community. We support each other celebrate our achievements and milestones together and have fun together!
• Retirement: We know you want to retire comfortably and were here to help! Horizon offers 401(k) AND profit-sharing programs to make sure youre set for the future.
• Student Loan Assistance: We help pay off our team members student loans every month. One year after joining youll have been able to pay off an extra $600!

• Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.

• Paid time off and paid holidays!

What makes you a great candidate

We cant wait to learn more about you! Here are a few specifics of what youll need for the job:

• Bachelors degree with 1 year of Behavioral Health or related experience required.

OR

• Associates degree with 2 years of Behavioral Health or related experience required.

OR

• Associates degree with at least 1 year of experience in a Horizon Health site required.

OR

• High School Diploma with 6 years of Behavioral Health or related experience required.

Location

This opening is for our 200 Sterling Dr Orchard Park NY clinic!

Hours

This position is full-time from Monday-Friday with 1 evening a week.

Compensation

Horizon is consistently evaluating our compensation and benefits packages to ensure we remain competitive. The pay range for this position is $19.50 - $21.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

Physical demands associated with this position include:

• Sitting for extended periods alternating between standing and sitting
• Mobility required with repetitive wrist hand and finger movements
• Handling light duties occasionally lifting objects up to 20 pounds

Horizon DEIB Statement:

Horizon is committed to fostering a respectful inclusive environment where dignity safety and opportunity are core values. We uphold principles that support autonomy and authenticity creating a culture of accountability and collaboration that prioritizes well-being drives innovation and expands opportunities for our employees patients and communities.

Disclaimers:

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.

Required Experience:

IC