Clinical Patient Ambassador - PRN
Clinical Patient Ambassador - PRN
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Job Description
About Us
AtCooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The ED Clinical Patient Ambassador collaborates with care team to create the best possible patient/family experience while in the Emergency Department. The ED Clinical Patient Ambassador proactively works with patients family and staff to facilitate and expedite care comfort safety and disposition of patient. Provides support and communicates with ED clinical staff by answering patient/family questions alerting on status of tests and results bed availability and taking responsibility for patient service and comfort needs. Collaborates with ED Physicians Providers and supports clinical staff as requested or directed. Proactively greets patients and families in ED clinical care area hallways and Trauma as needed. Educates patients and families on reasonable expectations about the ED process and potential admission to the hospital. Serves as the primary source of action for any patient or family issue or concern and brings patient and family concerns to resolution for an exceptional patient experience.
Education Requirements
High School/GED Required
License/Certification Requirements
LPN/EMT or equivalent clinical experience required
Salary Min ($)
Salary Max ($)
Employment Type
Grant
