Kaitohutohu Matua TaitÅkai me te TÅ«kino WhÄnau Family & Sexual Harm Senior Advisor
Kaitohutohu Matua TaitÅkai me te TÅ«kino WhÄnau Family & Sexual Harm Senior Advisor
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1 Vacancy
Job Description
The FaSH Senior Advisor role provides support via various helplines (Shine Family Violence Elder Abuse NZDF4U Family Services Directory and Safe to Talk/Krero mai ka ora) operating 7 days a week including holidays with shifts from 7 am to 11 pm. Full-time or part-time applicants are welcome.
We encourage applicants with experience in Kaupapa Mori or Mori models of care. The role is located in Auckland Wellington or Christchurch offices but were open to discussing Work From Home or hybrid options for experienced candidates.
Your role will involve the following aspects:
- Risk assessment followed by appropriate safety planning and referrals
- Providing non-judgemental support and psychoeducation within the context of family and sexual harm
- Engaging with callers using multiple communication channels such as phone email SMS and online chat
- Supporting callers when they are experiencing a high-risk situation
- Communicating with external agencies (including emergency services)
- Accurate documentation of notes and relevant information on various databases
- Supporting other team members in the Family and Sexual Harm Team during risk calls / risk engagements and providing de-briefing support where needed
- Participating in quality improvement and service developments to ensure effective and safe service delivery
- Supporting the Family and Sexual Harm team and providing overflow support as required
- Required to be able to answer calls emails SMS and online chat for our other Family and Sexual harm services
Qualifications :
Mu ake - About you
u wheako u mtauranga hoki - Qualifications and experience
- 1-2 years studying towards qualification (ideally: completed or working towards Bachelors Degree or Diploma in relevant field e.g. social work psychology counselling mental health nursing psychotherapy occupational therapy)
- Provisionally Registered with one of the following professional bodies: Aotearoa New Zealand Association of Social Workers (ANZASW) New Zealand Association of Counsellors / Te Roopu Kaiwhiriwhi Aotearoa (NZAC) Addictions Practitioners Association Aotearoa New Zealand (DAPAANZ) New Zealand Christian Counsellors Association (NZCCA)
- For Safe to Talk 3 years experience in a Trauma Sexual Violence and Mental Health role
- Experience of supervision or coaching
- Ideally six months experience working in Telehealth or similar role
Additional Information :
mtou uara - Our values
E kimi ana mtou i tahi tangata e kaha whakanui i nei uara - We are looking for people who align naturally with these values and will champion them
- Mahia te mea tika / Do the right thing
- Hihiri e te kounga / Motivated by quality
- Ngkau nui ki te pai ake / Passion for better
- Pokohiwi ki Pokohiwi / Shoulder to shoulder
To tatou tikanga Our culture
Our staff are passionate people each driven to contribute to better health outcomes with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.
Whakarongorau Aotearoas commitment to understanding and improving mana taurite (equal status) starts with the understanding of self and how we as health professionals think and behave each minute of each day to serve the health needs for Aotearoa.
We are committed to ensuring our workforce reflects the community we support.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Computer Hardware
- Loan Processing
- Sales Experience
- Continuous Integration
- Iis
- Risk Management
- Banking
- Strategic Planning
- Curriculum Development
- Administrative Experience
- Program Design
- negotiation
