A close affiliate of Doosan Bobcat Doosan Digital Innovation America LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat DDIA provides IT services to a wide variety of Doosan affiliates all over the world.
- Location: Bismarck ND Acceleration Center
Job Information
You have the knowledge now gain the experience. And why not with a global market-leading company At Doosan Digital Innovation America we offer a robust internship program to college students like you. Hone your creativity critical thinking abilities and your collaborative spirit all while moving our company forward.
Build your future on a foundation of proven success. For us innovation is key we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a co-op and you will be considered a true -op positions are an eight-month long opportunity. You dont need a lot of experience to join just bold dreams and a strong work ethic. Give us eight months and well give you a path for a lifetime.
This primary objective of this position is to actas the primary interface to the end user computing services that are supported by the ITDepartment to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems.
Role & Responsibility
- Provide support services for all end-user platforms including desktop/laptop platforms desktop image and standardization security and mal-ware protection packages desktop policies and mobile computing/PDA standardization.
- Repairing PCs & peripheral equipment.
- Handles problems that the first-tier of help desk support is unable to resolve.
- May interact with network services Datacenter services or Application development to restore service or identify and correct the problem
- Documents tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction eliminate downtime and prevent cost overruns.
- Simulates or recreates user problems to resolve operating difficulties.
- Recomends systems modifications to reduce user problems.
Job Requirement
- Jr. or Sr. standing seekinga Bachelors Degree in MIS or Computer Science
- 3.0 or higher GPA preferred
- Be able to commit toDoosan Information and Communications America for the entire term of the co-op(8 months)
- High level of motivation and independence
- Strong background with Windows based software troubleshooting
- Windows XP and Windows Server 2008 and the Microsoft Suite (Word Excel Access and PowerPoint)
- Excellent oral and written communication skills
- Strong Interpersonal skills
- Work under pressure and prioritize and manage workload
- Ability to complete assigned activities as well as meet milestones
- Ability to multi-task technical fast
- A working knowledge and understanding of client computing technologies and their interworkings
- Ability to follow written instructions
- Must be knowledgeable in PC hardware and software
- Strong Troubleshooting Skills
- Experience Required: 0 >2 years
- Travel Required: <10%
Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex age race color religion creed citizenship status national origin disability marital status sexual orientation gender identity protected veteran status or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call .
Doosan Digital Innovation America LLC is interested in every qualified candidate who is eligible to work in the United States. However we will not provide sponsorship or support for any immigration status for this position
Beware of Fraudulent Job Offers and Solicitations
Any legitimate job offer will be preceded by an official selection process
A close affiliate of Doosan Bobcat Doosan Digital Innovation America LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat DDIA provides IT services to a wide variety of Doosan affiliates all over the world.Location: Bismarck ND Acceleration Cent...
A close affiliate of Doosan Bobcat Doosan Digital Innovation America LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat DDIA provides IT services to a wide variety of Doosan affiliates all over the world.
- Location: Bismarck ND Acceleration Center
Job Information
You have the knowledge now gain the experience. And why not with a global market-leading company At Doosan Digital Innovation America we offer a robust internship program to college students like you. Hone your creativity critical thinking abilities and your collaborative spirit all while moving our company forward.
Build your future on a foundation of proven success. For us innovation is key we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a co-op and you will be considered a true -op positions are an eight-month long opportunity. You dont need a lot of experience to join just bold dreams and a strong work ethic. Give us eight months and well give you a path for a lifetime.
This primary objective of this position is to actas the primary interface to the end user computing services that are supported by the ITDepartment to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems.
Role & Responsibility
- Provide support services for all end-user platforms including desktop/laptop platforms desktop image and standardization security and mal-ware protection packages desktop policies and mobile computing/PDA standardization.
- Repairing PCs & peripheral equipment.
- Handles problems that the first-tier of help desk support is unable to resolve.
- May interact with network services Datacenter services or Application development to restore service or identify and correct the problem
- Documents tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction eliminate downtime and prevent cost overruns.
- Simulates or recreates user problems to resolve operating difficulties.
- Recomends systems modifications to reduce user problems.
Job Requirement
- Jr. or Sr. standing seekinga Bachelors Degree in MIS or Computer Science
- 3.0 or higher GPA preferred
- Be able to commit toDoosan Information and Communications America for the entire term of the co-op(8 months)
- High level of motivation and independence
- Strong background with Windows based software troubleshooting
- Windows XP and Windows Server 2008 and the Microsoft Suite (Word Excel Access and PowerPoint)
- Excellent oral and written communication skills
- Strong Interpersonal skills
- Work under pressure and prioritize and manage workload
- Ability to complete assigned activities as well as meet milestones
- Ability to multi-task technical fast
- A working knowledge and understanding of client computing technologies and their interworkings
- Ability to follow written instructions
- Must be knowledgeable in PC hardware and software
- Strong Troubleshooting Skills
- Experience Required: 0 >2 years
- Travel Required: <10%
Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex age race color religion creed citizenship status national origin disability marital status sexual orientation gender identity protected veteran status or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call .
Doosan Digital Innovation America LLC is interested in every qualified candidate who is eligible to work in the United States. However we will not provide sponsorship or support for any immigration status for this position
Beware of Fraudulent Job Offers and Solicitations
Any legitimate job offer will be preceded by an official selection process
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