Technical Sales Director RAN
Technical Sales Director RAN
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Job Description
Position Summary
Headquartered in Englewood Cliffs N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As an eleven-time winner of EPAs ENERGY STAR Partner of the Year Award for Sustained Excellence SEA is dedicated to making a positive impact on the environment through its eco-conscious products practices and operations.People Excellence Change Integrity Co-prosperity
Role and Responsibilities
The Director of Technical Sales will be responsible for driving Samsungs network RAN products and solutions for the T-Mobile network account nationwide. This is a direct customer-facing Technical Account Director role specifically for Wireless 4G/5G technology and you will be instrumental in driving technical discussions for T-Mobiles Radio Access partnership with Samsungs network sales team dedicated to T-Mobile you will work to identify T-Mobiles technical needs so that technical solutions can be developed and positioned to drive sales revenue targets. You will be relied upon as the technical SME for all things needed by T-Mobile. This encompasses pre-sales technical design and post-sales support (to ensure what was promised was delivered).
Essential Duties and Responsibilities:
Supports business meetings initiated by Samsungs T-Mobile Account Sales Leadership to increase existing sales and introduce new products.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the Samsung sales team and T-Mobiles network business (sales calls joint network design discussions etc.)
Takes the lead in technical Q&A for Samsungs Wireless Network infrastructure products applications and professional services.
Develops deep relationships within T-Mobiles network business at multiple levels of the technical organization and nationwide market; Establish/maintain trust and rapport as the SME for technical network solutions. Create proposals based on new and existing contractual agreements.
Educate our T-Mobile network customers on Samsungs new products and services both individually and in a team environment.
Ensures that customer commitments are achieved according to plan.
Works with Samsung marketing and engineering teams for product development plans schedules and product introductions
Works closely with various support organizations logistics and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments.
Success Criteria:
Technical Acumen
Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics
Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ leadership on initiatives
Excellence Dealing with Ambiguity
Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts
Background/Experience required:
Bachelors degree in Engineering required; Masters degree preferred. 20 total years of experience within the Wireless/Networks technology industry (Radio / RF engineering 5G/LTE Design Wireless Network design RF Planning etc.); DEEP hands-on experience with air interface; knowledge/understanding in packet core (end-2-end network).
5 years of hands-on experience with Radio/RF planning and working with 5G/LTE (LTE must be in a hands-on capacity or consultative design capacity).
10 years of experience in a customer-facing role. Must possess the ability to analyze interpret present (including presentation creation) wireless systems technical products and development materials to both internal and external stakeholders.
Understanding of 3GPP systems: Core and RAN networks
Understanding of Network Virtualization and Cloud Technologies
Strong knowledge in 5G and 4G technologies and network architecture specifically focused on Radio Access Network
Good understanding of overall Wireless systems with emphasis on Air Interface PHY MAC RLC RRC and PDCP layers
Experience with SW development is beneficial
Understanding of HW as well as SW architecture
Must possess the ability to THRIVE in a highly dynamic cross-functional environment (partnership across Sales Marketing Engineering Global HQ etc.) PLUS navigate a complex customer (T-Mobiles) stakeholders and business unit; Interpersonal skills with the ability to navigate an organization and manage-via-influence is just as paramount as the technical ability.
Necessary Skills and attributes:
The ability to plan organize and prioritize multiple projects sales and simultaneous performance objectives. Work independently in determining ones personal work schedule to be productive. Work in a team environment in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ requiring creativity to search for optimal solutions when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others in a potentially adversarial environment including customer directors managers and staff with opposing views to accept/approve plans technical and project recommendations. Make professional technical sales presentations in writing through email reports or orally to an audience of high technical skills management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.
Skills and Qualifications
#LI-JM1
Life @ Samsung - @ Samsung - salary range for this role is expected to be between $227000 and $252000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Director
Employment Type
Full-Time
