Assistant Repairs Manager (12m FTC)
Assistant Repairs Manager (12m FTC)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Support the delivery of safer healthier homes at Paradigm Housing Group wherewere committed to maintaining high-quality homes and ensuring the safety and wellbeing of our residents. As part of our approach to Awaabs Lawwere expanding our Property Services team and are looking for a proactive and experienced manager to help lead our responsive repairs service.
Working closely with the Repairs Manager youll oversee a team of Technicians and Inspectors ensuring repairs are completed efficiently safelyand in line with legal and internal standards. Youll play a key role in managing day-to-day operations monitoring performance and driving service improvements across our housing portfolio.
What youll be doing:
- Coordinating and overseeing repair works ensuring timely and high-quality completion
- Supporting compliance with Awaabs Law timeframes for emergency damp and mould-related repairs
- Managing technician schedules productivity and capability
- Conducting regular site inspections and initiating recall actions where needed
- Collaborating with internal teams and external contractors to resolve cases effectively
- Responding to customer feedback and supporting satisfaction targets
- Supporting training coaching and performance reviews
- Promoting continuous improvement and cost-efficiency across repairs operations
- Carrying out monthly vehicle and health and safety checks
What youll bring:
- Extensive trade maintenance experience and a relevant NVQ/BTEC qualification
- Strong understanding of housing legislation including HHSRS and Awaabs Law
- Experience managing teams and subcontractors (preferred)
- Excellent communication organisational and time management skills
- Health and safety awareness including relevant legislation
- Broad knowledge of trade disciplines and inspection standards
- Strong IT proficiency and confidence using service systems
- A proactive problem-solving mindset and commitment to customer service
- Full valid UK driving licence
Why join Paradigm
Were a not-for-profit housing provider managing over 17000 homes across the Southeast. We reinvest in our people our homes and our communities. When you join us youll benefit from:
- Competitive salary and pension scheme
- Generous holiday allowance
- Health Cash Plan and wellbeing support
- Opportunities for training and career development
- A supportive and inclusive working environment
How to Apply
For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please emailand we will respond as soon as possible.
As part of our application process we ask that you answer a few job-related application questions so theres no need to write a cover letter. Please answer these as fully as you can to help us get an idea of your experience and skills.
Thank you for your interest in Paradigm Housing Group thus far.
We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
About us
We are Paradigm Housing Group.
We manage more than 17000 homes across the South East.
We know that house prices in the areas where we work are high both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.
As a charity the money we make goes into building new homes and providing an excellent service for residents.
We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sectors largest digital transformation programmes improving our environment and sustainability targets and delivering more quality homes to people who need them.
Our benefits
- Holidays 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year and the opportunity to buy up to another five days.
- Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employees contribution rate.
- Car leasing scheme.
- Annual bonus potential.
- 1 paid professional subscription per year.
- Family friendly policies including generous paternity maternity shared parental and adoption leave sabbaticals and more.
- Health cash plan worth over 1800 per year. Includes dental optical prescriptions and flu jabs physiotherapy chiropractic therapy reflexology Sports massage and more.
- Hybrid working for many roles.
- Up to three paid Giving Back (volunteer) Days a year.
- Modern collaborative offices with free parking and charging points for electric vehicles.
- Opportunities for career development and progression.
- Social events such as quiz nights Christmas Party Summer BBQ.
Our Vision
We provide excellent services to customers.
And build new homes to help more people.
We make sure our homes are safe and sustainable.
And strive to do more by making the most of our resources.
Working For Us
Our Values
Safer Together
Driving Improvement
Working As One
Acting Thoughtfully
Being Clear
Please note that customer facing roles may be subject to a DBS check.
Documents
Required Experience:
Manager
Employment Type
Unclear
