Casual Retail Service Agent - Plantation/Fort Lauderdale, FL
Casual Retail Service Agent - Plantation/Fort Lauderdale, FL
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Salary Not Disclosed
1 Vacancy
Job Description
What makes DHL great Our People! We know each employees individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 Worlds Best Workplace by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business to each other and to our global communities. DHL is dedicated to being a great place to addition to competitive compensation packages our employees enjoy a range of programs services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
DHL currently has an opening for a Casual Retail Service Agent. The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments. The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location. The Retail Service Agent will ensure compliance with safety security regulatory and company policies.
Key Responsibilities:
* Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
* Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
* Assist customers who need to drop off or pick up their pre-labeled DHL shipment
* Assists with operational procedures including sorting shipment processing and documentation manifesting bagging sending shipment status information as required
Skills & Qualifications:
- Must be comfortable working on-call Mon-Sat
- HS diploma or GED required
- Generally 1-3 years of experience in an area of responsibilities
- Intermediate service production or support role having greater responsibility to perform all (or most) of the standard work within the function
- Previous customer service experience preferred
- Strong computer skills required
- Exceptional ability to multi-task required
- Ability to work independently
- Bilingual in Spanish
- This role will cover the Plantation and Miami Lakes FL location
Non-Exempt Hourly Pay Rate: $22
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. The EEO is the Law poster is available here: will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
