Furniture Technician
Furniture Technician
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Job Description
Join the Castelan Crew Where Craftsmanship Meets Community
At Castelan we are more than just the UKs trusted name in furniture care and repair - we are a team of problem-solvers perfectionists and people-people. From top retailers and insurers to manufacturers and leisure brands our partners count on us to deliver expert solutions with care precision and a smile.
We are not just hiring we are welcoming new members into our community. Whether you are a seasoned technician or someone who just reallyloves fixing things youll find a place here where your skills are appreciated your growth is supported and your work makes a real difference.
Covering Aberdeenshire Falkirk Inverness and Perthshire you will be out and about bringing the Castelan standard of care to homes and businesses alike.
Why You Will Love Working With Us
- Company van uniform tools and top-notch training provided
- Work independently backed by a team thats got your back
- A mix of homes commercial sites and warehouses keeps things interesting
- Opportunities to grow share ideas and shape the future of furniture care
- A culture built on trust innovation and mutual respect
What You Will Be Doing
- Visit customers in their homes or other specified places to inspect upholstery leather furniture cabinets Work surfaces and beds to determine the cause of the problem and recommend/undertake corrective action.
- Visit clients commercial properties/warehouses to inspect upholstery leather furniture cabinets and beds to determine the cause of the problem and recommend corrective action.
- To record all information required on relevant company documentation and return these to head office by specified deadlines.
- To carry out authorised repairs to upholstery leather furniture cabinets and beds within agreed time limits and standards.
- Aim to achieve a first visit fix rate and replacement ratio as required for your band in line with the companies pay progression criteria.
- To achieve the targets set for the sale of all care kits (When applicable).
- To feedback any ideas innovations or information which will add value to the company.
- Maintain a professional appearance and attitude and ensure that repair sundries are stocked to the agreed levels.
- Ensure your company vehicle is maintained and cleaned as per the company vehicle policy statement.
- Any other reasonable tasks as requested by your Line Manager/s and/or Group Director.
What We Are Looking For
Must-Haves:
- 18 with a full UK driving licence (max 6 points) For insurance purposes
- A love for hands-on work and solving problems
- A professional customer-first attitude
- Experience with leather wood or furniture repairs
- Familiarity with different furniture brands and models
- Previous customer-facing experience
Bonus Skills:
- Eagle-eyed attention to detail
- Great communication and time management
- A proactive can-do attitude
- Ability to follow systems and procedures
- Willingness to take initiative and bring fresh ideas
Ready to Apply
Please submit your CV and cover letter to /apply via the jobsite or on our careers page: by Thursday 28 August.
Required Experience:
IC
Employment Type
Full-Time
