To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
- National Certificate in Banking (NQF5 FAIS recognised qualification)
Required Experience:
- A minimum of 1-2 years of relevant experience is imperative.
- Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the banks established policies and procedures particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.
Additional Information :
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Following Procedures
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time