work from home (married telecaller)
work from home (married telecaller)
Posted on :
12-08-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
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telecaller also known as a telesales representative or telemarketer is a professional who communicates with customers over the phone to promote products or services generate leads conduct surveys or provide customer support. They play a crucial role in building customer relationships driving sales and gathering valuable feedback for the organization.
Key Responsibilities:
Outbound Calling: Making calls to potential customers to introduce products or services explain their benefits and generate interest.
Inbound Call Handling: Answering incoming calls from customers addressing their inquiries resolving issues and providing support.
Lead Generation and Follow-up: Identifying potential customers and following up with them to convert leads into sales.
Sales and Conversions: Persuading customers to make purchases or schedule appointments.
Customer Relationship Management: Maintaining accurate records of customer interactions building rapport and fostering positive relationships.
Feedback Collection: Gathering customer feedback on products or services to improve offerings and customer experience.
Achieving Targets: Meeting daily or weekly call targets and contributing to overall sales or engagement goals.
Report Generation: Preparing reports on call activities sales progress and customer feedback.
Product Knowledge: Staying updated on product details pricing and company policies.
Compliance: Adhering to company policies telecalling scripts and legal regulations.
Essential Skills:
Excellent Communication Skills: Including clear and persuasive speaking active listening and the ability to adapt communication style to different individuals.
Persuasiveness and Negotiation: The ability to influence customers address objections and close sales.
Customer Service Skills: Handling customer inquiries resolving issues and providing excellent support.
Problem-Solving Skills: Identifying and resolving customer problems effectively.
Data Entry and Record-Keeping: Maintaining accurate records of customer interactions in CRM systems.
Resilience and Patience: Handling rejections and maintaining a positive attitude.
Technical Proficiency: Familiarity with CRM software and telephone systems.
Interpersonal Skills: Building rapport with customers and colleagues.
communicate
Employment Type
Full Time
Key Skills
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